To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.1
Service4.3
Cleanliness4.1
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All reviews(117)
Positive reviews(110)
Reviews with photos/video(21)
Friendly staff(23)
Easy to get around(15)
Convenient for shopping(14)
Close to airport(9)
Great value for money(6)
Many amenities(5)
Quiet & comfortable(5)
Strange smell in room(3)
Negative reviews(7)
Shamc@0116
Standard Double
Stayed in Feb 2025
Solo travelers
35 review
5.0/5
Outstanding
Posted on Mar 2, 2025
Nice room .
Mahenkartiwa
Economy Semi-double
Stayed in Feb 2025
Business travelers
1 review
4.0/5
Very Good
Posted on Feb 21, 2025
Good location, close to station! But the elevator is a bit slow, need bit time to wait for going up or down
Response from Property: Thank you very much for staying at Hotel Mystays Kamata and we also thank you for your feedback! We're glad to hear you liked the location and found it convenient. We apologize for the wait time with the elevator – we’ll certainly look into ways to improve that. Hope to welcome you back soon!Hotel Mytays KamataFrontDesk
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Guest User
Standard Double
Stayed in Dec 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Dec 24, 2024
So nice and clean near station..department store so convenient and peaceful to stay…hotel staff are so approachable.
Response from Property: Thank you very much for staying at Hotel Mystays Kamata.Thank you for your high evaluation.We are relieved that you had a relaxing stay with us.All of our staff look forward to welcoming you back to our hotel again.We will continue to strive to improve our services for your continued satisfaction. Thank you again for taking the time to write a word-of-mouth review of our hotel.Hotel Mystays Kamata Front Desk
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Guest User
Economy Semi-double
Stayed in Dec 2024
Other
2 review
4.5/5
Great
Posted on Jan 4, 2025
Had a great stay here, as always! I made two separate bookings with different room types consecutively. The staff was well aware of that and kindly managed to arrange check in/out smoothly so that I could move to new room right away without any wait. Excellent service!
Response from Property: Thank you very much for staying at Hotel Mystays Kamata.We are glad to hear that you were satisfied with your stay.Thank you for your compliments on our service.We hope you will have another opportunity to visit our hotel.Hotel Mystays Kamata Front Desk
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Anonymous User
Standard Double
Stayed in Dec 2024
Couples
4 review
3.5/5
Posted on Dec 13, 2024
Satisfied with the hotel during last 2 visits but not this time. Found stain on the blanket, informed the staff and they did not change it.
Response from Property: Thank you again for choosing Hotel Mystays Kamata.We are very sorry for the discomfort caused by the inadequate cleaning and the response of our staff.It is very painful to think that you were not able to enjoy a good night's rest during your precious vacation time. Please accept our sincerest apologies.In order to avoid causing discomfort to our guests in the future, we will make efforts to prevent the recurrence of inadequate cleaning by reinforcing the check system after the cleaning is completed.We will also review our employee training once again and strive to improve our customer service.Thank you very much for your feedback.We will do our best to make the hotel more satisfactory for our guests when they visit us again.All of us at Hotel Mystays Kamata look forward to serving you again. Hotel Mystays Kamata Front Desk
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Annetravels
Standard Double
Stayed in Dec 2024
Solo travelers
5 review
3.5/5
Posted on Feb 22, 2025
Good location near both Keikyu and JR kamata stations. Few amenities. At least it's very clean
Response from Property: Thank you very much for staying at Hotel Mystays Kamata.We're glad to hear you enjoyed our convenient location near both Keikyu and JR Kamata stations. We appreciate your feedback on the amenities and will consider it for future improvements. It's great to know you found the hotel very clean—thank you for noticing! We hope to welcome you again soon! Hotel Mystays KamataFrontdesk
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Jolene jojo
Standard Double
Stayed in Nov 2023
Family
6 review
4.2/5
Very Good
Posted on Nov 30, 2023
Not my first time staying in hotel mystays chain! I will always try to book them as much as i can as their hotels are very strategically located near the train stations and the Kamata one has many late night amenities around it. There is a 24 hours ramen shop near the hotel and also a shopping centre as well. They even have late bus services that goes to Haneda airport and journey is only a mere 20 mins. Their rooms are small but designed to be compact and space efficient. I enjoyed my stay very much and will definitely book it again :)
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Response from Property: We would like to thank you for staying and your review in our hotel.You will stay our hotel when you come to Tokyo one day.Sincerely yours,
lijen
Standard Double
Stayed in May 2024
Family
3 review
4.5/5
Great
Posted on May 13, 2024
The hotel is clean, comfortable and well organized. The front desk staff is friendly and well trained. The only problem is its location a bit far while you walk from Kamata Station to the hotel.
Response from Property: Thank you very much for choosing our hotel. Thank you very much for your valuable feedback. We will continue to strive for better service for our guests. We hope you will have the opportunity to stay with us again. HOTEL MYSTAYS Kamata Reception
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Anonymous User
Standard Double
Stayed in Sep 2023
Other
5 review
4.2/5
Very Good
Posted on Oct 2, 2023
This hotel was near Kamata Station, few minutes walk to the station, which was very convenient. Staff were great and the housekeeping was top notch. The room was decent. Just the basics. Overall nice hotel.
Response from Property: Dear guest,Thank you very much for staying with us. We are very pleased to read your many compliments. We hope you will visit us again when you have a chance to come to Kamata. We look forward to welcoming you again.HOTEL MYSTAYS KAMATAFront desk
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Guest User
Standard Double
Stayed in Jul 2023
Family
1 review
5.0/5
Outstanding
Posted on Jul 22, 2023
Hotel is clean and location is close to JR Kamata station only 5 mins walk. Haneda airport bus station is in front of JR Kamata station makes it very convenient.
Staffs is extremely friendly and helpful. We really enjoyed our 3 days stay in this hotel. I will definitely be back next time for our trip in Japan. Room is small but has everything we need and clean.
Response from Property: Thank you very much for choosing Hotel Mystays Kamata. We would also like to thank you again for taking the time to provide us with your feedback. Thank you for your satisfaction.We hope that you will choose our hotel again when you have a chance to visit our neighborhood again. We look forward to welcoming you to our hotel again. Hotel Mystays Kamata Front Desk
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Guest User
Standard Double
Stayed in May 2024
Couples
7 review
4.5/5
Great
Posted on May 13, 2024
a pretty good hotel just a few stations away from Narita airport
Response from Property: Thank you for staying at our hotel. We hope you had a pleasant stay with us during your stay. We look forward to seeing you again when you are in the area around our hotel. HOTEL MYSTAYS KAMATA
Anonymous User
Standard Double
Stayed in May 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jun 3, 2024
New facilities and very polite receptionist
Response from Property: Thank you very much for staying at our hotel among many business hotels.We hope you had a relaxing stay with us.We will continue to improve our services so that you can use our hotel as your regular lodging.
Anonymous User
Standard Queen
Stayed in Aug 2023
Couples
1 review
4.2/5
Very Good
Posted on Aug 12, 2023
The location is perfect for Haneda airport access. The staff are super friendly. Rooms are okay for the price but only one thing I don’t like is the smell in the bathroom.
Response from Property: Thank you for the great review of our hotel. However, we apologize for the unpleasant smell in the bathroom.We will thoroughly clean the room and check for odors in advance.We hope you will visit us again when you have a chance to come to Kamata.Sincerely,HOTEL MYSTAYS KAMATAFront desk
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Luong son
Standard Queen
Stayed in Aug 2022
Travel with friends
2 review
5.0/5
Outstanding
Posted on Aug 23, 2022
Very good
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Response from Property: Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again soon. Sincerely, HotelMystays Kamata Frontdesk
Guest User
Standard Double
Stayed in Oct 2022
Business travelers
2 review
4.5/5
Great
Posted on Oct 26, 2022
Convenient, clean and definitively good value. Convenience store and grocery store within a few minutes walk. Room is quite compact, but normal for Japanese standards. Nice bed and pillows. Friendly staff.
Response from Property: Thank you very much for staying at HOTEL MYSTAYS Kamata from among many hotels. We are very happy to read that you enjoyed your stay in Kamata. If you have the opportunity to come to the area again, we would appreciate it if you could choose our hotel. We are looking forward to seeing you again.HOTEL MYSTAYS Kamata front