HOTEL MYSTAYS Ueno Inaricho Reviews
HOTEL MYSTAYS Ueno Inaricho
1 Chome-5-7 Matsugaya, Tokyo, JapanView Hotel Details
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HOTEL MYSTAYS Ueno Inaricho Guest Reviews
4.1/5
Very Good
109 review
Verified reviewsLocation4.1
Amenities4.0
Service4.2
Cleanliness4.1
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All Reviews(109)
Positive reviews(100)
Reviews with photos/video(31)
Awesome stay(28)
Friendly host(21)
Convenient location(20)
Easy to get around(15)
Close to metro(9)
Many amenities(6)
Negative reviews(9)
Antonida
Standard Semi Double Non-Smoking
Stayed in Jun 2024
Family
7 review
Great
Posted on Jun 29, 2024
Good for budget tourists. Staff is very friendly and helpful. The room is very small but there is everything you need in there including microwave and teapot. Free amenities are provided.
They don't provide daily room cleaning but you can ask for changing towels and trash pickup. Don't expect much since it is a budget place to stay.
Guest User
Standard Semi Double Non-Smoking
Stayed in Jun 2024
Family
1 review
Posted on Jun 17, 2024
The overall service was good which made for a comfortable stay at the hotel. They offered a number of services which were readily available and easy to use.
Anonymous User
Standard Semi Double Non-Smoking
Stayed in May 2024
Solo travelers
4 review
Posted on May 26, 2024
Clean Room
A little bit far from Ueno JR station
Reception working hours only on 9:00am to 6:00pm.
Response from Property: Dear Guest, Thank you for the review of our Hotel Mystays Ueno Inaricho. If you have another chance to visit Tokyo please stay our hotel again at that time we will provide better service to you. We all look forward to seeing you again in the future.Regards,Hotel Mystays Ueno Inaricho Front desk staff HU
Guest User
Standard Semi Double Non-Smoking
Stayed in Oct 2023
Couples
5 review
Outstanding
Posted on Oct 15, 2023
Arrived before 11am and we’re drenched in the rain. Upon arriving, the staff offered a towel and was allowed to check-in earlier. Thank you so so much!🤗 Though the room’s small, it’s spacious enough for us even if we brought 3 suitcases with us. Clean room and bathroom. Good amenities and near Inaricho subway station which is one station only from Ueno. Near convenience stores and restaurants. Will definitely be coming back and will recommend to others.
Response from Property: Dear Guest, Thank you for the great review of our hotel. We are very glad that you enjoyed your stay. Your satisfaction means everything to us. We all look forward to seeing you again in the future.
Guest User
Standard Semi Double Non-Smoking
Stayed in Mar 2024
Family
2 review
Outstanding
Posted on Mar 8, 2024
Value for money, Very convinient staying at this hotel, near to inariicho station, good facilities, have complete kitchen appliances & accessories, helpful staf & friendly.
Everything is good.. will definitely book this hotel again if i travel to Tokyo.
Response from Property: Thank you for the great review of our hotel. We are very glad that you enjoyed your stay. If you have another chance to visit Tokyo, please stay at our hotel again at that time. We all look forward to seeing you again in the future. We would like to serve you again. Regards, Hotel Mystays Ueno Inaricho HU
Guest User
Economy Single Room Non smoking
Stayed in Jul 2023
Solo travelers
8 review
Very Good
Posted on Sep 14, 2023
Good hotel if you’re on a budget. Maybe a bit older but still a private hotel room for practically the price of a capsule.
Response from Property: Dear Guest, Thank you for the review of our Hotel Mystays Ueno Inaricho. If you have another chance to visit Tokyo please stay our hotel again at that time we will provide better service to you. We all look forward to seeing you again in the future.RegardsHotel Mystays Ueno Inaricho front desk staff
Juan Ignacio
Standard Semi Double Non-Smoking
Stayed in Apr 2023
Couples
6 review
Posted on May 1, 2023
If you are looking an economic place to stay in Tokyo, Hotel Mystays Ueno Inaricho is an excellent option. It is located really near the Ginza Subway Line so it's really easy to go anywhere with two or three subway combinations.
The room is pretty small though, but if you are mostly of the time outside knowing Tokyo, then this is not a problem.
Very nice and warm people in the front desk of the Hotel.
Response from Property: Dear Guest, Thank you for the great review of our hotel Mystays Ueno Inaricho. We are glad that you enjoyed your stay. If you have another chance to visit Tokyo please stay our hotel again at that time we will provide better service to you. We will looking forward to meet you soon. RegardsHotel Mystays Ueno Inaricho
eya55
Standard Semi Double Non-Smoking
Stayed in Aug 2023
Couples
2 review
Outstanding
Posted on Sep 28, 2023
Nice place
Response from Property: Dear Guest, Thank you for the great review of our hotel. We are glad that you enjoyed your stay.If you have another chance to visit Tokyo please stay our hotel again at that time. We all look forward to seeing you again in the future. RegardsHotel Mystays Ueno Inaricho front desk staff
XEECOLAT
Standard Semi Double Smoking
Stayed in Jan 2023
Couples
8 review
Posted on Feb 9, 2023
It’s a 5 minute walk from Inaricho Station ( Ginza Line) which connects the main attractions of tokyo. Its a safe place to say, 7 eleven is nearby and there are restaurants and McDo :)
However we’re saddened that our room smells a little odd from the smoke of cigarettes. We tried to change rooms but there was no available. Nevertheless its a good place to stay. Near Asakusa
Response from Property: ear Guest, Thank you for the review of our Hotel Mystays Ueno Inaricho. If you have another chance to visit Tokyo please stay our hotel again at that time we will provide better service to you. We all look forward to seeing you again in the future.RegardsHotel Mystays Ueno InarichoManager DaisukeFukuda
Anonymous User
Standard Semi Double Non-Smoking
Stayed in Mar 2024
Friends
1 review
Very Good
Posted on Mar 18, 2024
Good and convenience to travel
Response from Property: Dear Guest,Thank you for the review of our Hotel Mystays Ueno Inaricho. If you have another chance to visit Tokyo please stay our hotel again at that time we will provide better service to you. We all look forward to seeing you again in the future.Regards,Hotel Mystays Ueno Inaricho HU
Kok Siong
Standard Semi Double Non-Smoking
Stayed in Mar 2024
Solo travelers
2 review
Very Good
Posted on Apr 6, 2024
Convenient hotel to stay in.
Response from Property: Thank you for the review of our Hotel Mystays Ueno Inaricho. If you have another chance to visit Tokyo please stay our hotel again at that time we will provide better service to you. We all look forward to seeing you again in the future.Regards,Hotel Mystays Ueno Inaricho Front desk staff HU
Guest User
Standard Semi Double Non-Smoking
Stayed in Apr 2023
Family
2 review
Very Good
Posted on Apr 7, 2023
All are perfect except in my non-smoking room I could smell bad smoking smell at around 11:00pm.
Response from Property: Dear Guest, Thank you for choosing HOTEL MYSTAYS Ueno Inaricho as your stay in Tokyo. We do apologize that we were not able to provide you convenient and comfort during your stay. As Moreover, Please rest assured that we will take your comments seriously and address your concerns to every member of our hotel as well as our management team. Thank you for your feedback regarding your stay. We are looking forward to welcoming you back, and it will be our pleasure to show you our improvements. Thank you very much. Best regards, Shenhan Chao, Receptionist, Hotel Mystays Ueno Inaricho
Guest User
Stayed in Feb 2023
Family
1 review
Posted on Feb 13, 2023
The Staff were all very friendly and extremely helpful during my stay, giving me information on the area.
The room was dirty, the heater isn’t working, and the bathroom is quite old.
Response from Property: Thank you for staying HOTEL MYSTAYS Ueno-Inaricho.Thank you for your positive evaluation of our staff.But,Please accept our sincere apology regarding this situation which we know has caused a great deal of discomfort and inconvenience to you. Our cleaning crews work hard and do pay close attention to make sure the rooms are cleaned properly. However, this time it was not up to the standard to provide comfortable conditions for our guest. We are very sorry that we could not meet the expectation. This case will be examined closely, and the operation will be reconsidered in order to improve our service. We appreciate taking the time to write to us. We sincerely hope to welcome you again at our hotel.HOTEL MYSTAYS Ueno-Inaricho front staff.
Guest User
Economy Single Room Non smoking
Stayed in Feb 2023
Couples
11 review
Very Good
Posted on Feb 27, 2023
Great price with good service , can help store luggage !!!!!
Response from Property: Dear Guest, Thank you for the great review of our hotel Mystays Ueno Inaricho. We are glad that you enjoyed your stay. If you have another chance to visit Tokyo please stay our hotel again at that time we will provide better service to you. We will looking forward to meet you soon. RegardsHotel Mystays Ueno Inaricho
AHAMED
Economy Single Room
Stayed in May 2022
Couples
1 review
Great
Posted on May 8, 2022
Amenities and room was good. But some item like ( oven, hair-dryer etc wasn’t clean. Hotel management need to check everything before interning customer.
Btw, behavior and service was good. ✌️👍
Response from Property: Thank you for using our hotel.Thank you for your compliment to the staff.We will review and improve the confirmation of the room that the customer asks.Thank you for your valuable feedback.
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