To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.4
Service4.4
Cleanliness4.5
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All reviews(112)
Positive reviews(108)
Reviews with photos/video(21)
Clean and tidy(27)
Awesome rooms(23)
Friendly owner(17)
Awesome stay(15)
Easy to get around(13)
Close to metro(7)
Tasty coffee(5)
Convenient for shopping(4)
Negative reviews(4)
Orazio
Comfort Room Non Smoking
Stayed in Apr 2024
Couples
5 review
4.0/5
Very Good
Posted on Apr 23, 2024
The location is amazing, and the washing machine in the room too. The hotel is nice but the room doesn’t look like 4 stars, especially toilets. We had bad smell problem, they were super responsive trying to fix it but it was not possible.
Another problem is that you’ll not have your room cleaned every day, and this doesn’t sound 4 stars too.
The staff has been very kind and useful for any needs we had. Wifi is ok .
Gwyneth710
Moderate Room Non Smoking
Stayed in Mar 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Apr 9, 2024
The room might look dainty, but it has everything you wil ever need! From washer dryer, freezer, to To-To toilets !!!
Guest User
Moderate Room Non Smoking
Stayed in Oct 2024
Business travelers
28 review
5.0/5
Outstanding
Posted on Nov 3, 2024
Small room, but clean and quite comfortable, nice view on the city
SILVIA
Premier Double Room Non smoking
Stayed in Jun 2024
Business travelers
23 review
4.5/5
Great
Posted on Aug 30, 2024
Good location n very clean, I always stay in this hotel when I have business trip
Peachytravels
Moderate Room Non Smoking
Stayed in Apr 2024
Family
6 review
5.0/5
Outstanding
Posted on May 1, 2024
staff was friendly, and free coffee very good will recommend again
maya
Premier Twin Room Non Smoking
Stayed in Jun 2023
Family
3 review
5.0/5
Outstanding
Posted on Jul 21, 2023
Love this hotel is clean , and kids are happy too.. near from metro station.. love ❤️
Washizawa
Comfort Room Non Smoking
Stayed in Jun 2024
Solo travelers
2 review
4.0/5
Very Good
Posted on Jun 7, 2024
Laundry machine in my room is very good.
feifan wang
Premier Double Room Non smoking
Stayed in Jan 2024
Couples
1 review
5.0/5
Outstanding
Posted on Feb 17, 2024
Kind staff and clean and spacious room!!!
Kien Kah
Premier Double Room Non smoking
Stayed in Nov 2023
Couples
1 review
4.5/5
Great
Posted on Dec 4, 2023
Great location, short walk from Omote-sando
Caminos
Moderate Room Non Smoking
Stayed in Mar 2023
Business travelers
5 review
4.5/5
Great
Posted on Mar 12, 2023
It’s a very nice location at Aoyama, you can easily find metro station, restaurants, supermarket, family mart and pharmacy. The room is tiny but the facilities are nice. The only issue is the wifi, not stable, I got disconnection multiple times. Nice choice for 1 or 2 nights.
Guest User
Premier Double Room Non smoking
Stayed in Jan 2024
Couples
1 review
5.0/5
Outstanding
Posted on Feb 2, 2024
Beautiful hotel - nice area
Guest User
Residential Double Room
Stayed in Nov 2022
Solo travelers
23 review
5.0/5
Outstanding
Posted on Nov 11, 2022
Great for heading back NRT Airport just walk to their 5 mins, next block of hotel have ton of restaurants nearby hotel and station before you leave Japan.
Guest User
Moderate Single Room
Stayed in Jun 2022
Business travelers
4 review
4.5/5
Great
Posted on Jun 30, 2022
Highly recommended for business people visiting Tokyo.
Great location, value for money
fender88
Residential Room Non Smoking
Stayed in Nov 2024
Couples
2 review
5.0/5
Outstanding
Posted on Nov 18, 2024
The facilities were very clean and nice. There was free coffee in the lobby. I didn't drink it, but there was a sofa and it looked nice. It was especially nice because it was on a high floor and had a great view, so it had a cafe-like atmosphere. The room was also on a high floor and had a great city view. The room was quite spacious and had simple kitchen facilities, which was nice. It was a bit cold in early fall, so it was uncomfortable because a cold wind came out of the window when I was sleeping. And the bathroom exhaust fan kept making a noise even when I turned it off. Other than that, there were no shortcomings.
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HNM110
Moderate Room Non Smoking
Stayed in Sep 2024
Solo travelers
16 review
4.1/5
Very Good
Posted on Sep 17, 2024
Facilities: An old hotel. The chairs in the room look dirty. The bathroom is also old. The toilet keeps dripping.
Hygiene: The hygiene is OK. It is cleaned very well.
Environment: The environment around Minami-Aoyama is great. There are beautiful shops.
Service: The service is also good. You can borrow an umbrella at the front desk.
Disadvantages: The coffee machine is in the lobby, but it is sometimes good and sometimes not. It needs to be repaired.