Sotetsu Fresa Inn Shimbashi Hibiyaguchi

Sotetsu Fresa Inn Shimbashi Hibiyaguchi Reviews

Sotetsu Fresa Inn Shimbashi Hibiyaguchi

1 Chome-14-3 Shinbashi, Minato Ward, Tokyo, 105-0004, JapanView Hotel Details
Sotetsu Fresa Inn Shimbashi Hibiyaguchi
Sotetsu Fresa Inn Shimbashi HibiyaguchiSotetsu Fresa Inn Shimbashi HibiyaguchiSotetsu Fresa Inn Shimbashi Hibiyaguchi
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Sotetsu Fresa Inn Shimbashi Hibiyaguchi Guest Reviews

4.4/5
Very Good
215 review
Verified reviews
Location4.6
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(215)
Positive reviews(210)
Reviews with photos/video(52)
Convenient location(58)
Easy to get around(47)
Clean and tidy(37)
Friendly owner(29)
Close to metro(20)
Perfect for business trips(17)
Tasty food(11)
Would stay again(3)
Negative reviews(5)
Althea
Superior Double Room Main Building Non smoking
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 27, 2024
It’s so convenient since it’s near the Ginza line Shimbashi station, and you can just walk to Ginza.
Response from Property: Thank you very much for choosing Sotetsu Fresa Inn Shinbashi Hibiya-guchi.We would also like to thank you again for taking time out of your busy schedule to send us your compliments.We are very happy to hear that you had a satisfactory stay with us.The location of our hotel is one of the most attractive points of our hotel, which is highly appreciated by many of our guests.Our staff will continue to work hard to make the hotel a comfortable and pleasant place to stay.We look forward to welcoming you again.Sotetsu Fresa Inn Shimbashi Hibiya-guchi Front Desk
tiffyquack23
Double Room Annex Building(No Smoking)
Stayed in Dec 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 12, 2024
Great location. Very clean rooms. Complimentary amenities available and were replenished daily. A Family Mart store is located on the first floor making it very convenient.
Response from Property: Thank you very much for staying at Sotetsu Fresa Inn Shimbashi Hibiya-guchi. We would also like to thank you again for taking the time to provide us with your feedback.We are very pleased to hear your compliments on the cleanliness, amenities, and convenience of our hotel.We all look forward to seeing you again next time you stay with us.Sotetsu Fresa Inn Shimbashi Hibiya-guchi Front Desk
Moriamadeo
Superior Double Room Main Building Non smoking
Stayed in Dec 2024
Couples
2 review
5.0/5
Outstanding
Posted on Dec 3, 2024
Perfect location right next to the metro. Many restaurants with great vibes. Clean and comfortable hotel. We will return ! PS: there is a yummy Taiyaki Shop nearby :p
Response from Property: Thank you very much for staying at Sotetsu Fresa Inn Shimbashi Hibiya-guchi. We would also like to thank you again for taking the time to provide us with your feedback.We are very pleased to hear your compliments about the cleanliness and location of our hotel.We look forward to seeing you again next time.PS I'll try the taiyaki restaurant next time.Sotetsu Fresa Inn Shimbashi Hibiya-guchi Front Desk
Katana Goza
Superior Double Room Main Building Smoking
Stayed in Oct 2024
Business travelers
33 review
5.0/5
Outstanding
Posted on Dec 18, 2024
Amazing hotel! I love to stay here again, near by to train stations and shimbashi yokocho! Clean and decent size. They have the luggage service also to send direct to airport so you can go around without the hassle of your luggage. They have 24 hour convenient store on their first floor. Love love it
Response from Property: Thank you very much for staying at Sotetsu Fresa Inn Shimbashi Hibiya-guchi. We would also like to thank you again for taking the time to provide us with your feedback.All of us at Sotetsu Fresa Inn Shimbashi Hibiya-guchi are very pleased to hear your compliments about the cleanliness, size and location of our rooms.Thank you also for the beautiful photos you have attached!We look forward to seeing you again next time.Let's meet again!Sotetsu Fresa Inn Shimbashi Hibiya-guchi Front DeskTranslated with DeepL.com (free version)
PLV
Double Room Annex Building(No Smoking)
Stayed in Jul 2024
Business travelers
3 review
2.7/5
Posted on Jul 23, 2024
The hotel gave me the room at Sotetsu Freasa Annex. I didn't know the difference. I guess it is the same because it is just right next to the building, but there is no reception at the building where I stayed. I stayed there for 5 nights and got bitten by some insect on my 4th night. I wasn't aware of the insect. At first I thought it was the mosquito, but the day after the symptom developed and I needed to see a doctor right after I ran at the airport. Not a good experience. I wish for a better hospitality.
Response from Property: Thank you for staying at the Sotetsu Fresa Inn Shinbashi Hibiyaguchi. At our hotel, we have front desk staff working 24 hours a day in the main building to ensure that our guests can stay with peace of mind. If you need anything, please contact the front desk. We deeply apologize for the unpleasant experience during your stay. We are also very sorry. Our hotel regularly carries out pest control, but there may be times when we are unable to keep up with the control and insects appear. We will take your valuable feedback into consideration and try to prevent recurrence by increasing the number of days for extermination. Finally, we look forward to seeing you again. Sotetsu Fresa Inn Shinbashi Hibiyaguchi Front Desk
Vivian
Comfort Double Room Main Building Non smoking
Stayed in Dec 2024
Couples
10 review
4.2/5
Very Good
Posted on Dec 8, 2024
The staff really helpful, helped us put all our luggage into the room after we come back checkin again!
Response from Property: Thank you very much for staying at Sotetsu Fresa Inn Shimbashi Hibiya-guchi. We would also like to thank you again for taking the time to provide us with your feedback.We are very pleased to hear your compliments about our service.We look forward to seeing you again next time.Sotetsu Fresa Inn Shimbashi Hibiya-guchi Front Desk
Azfar
Double Room Main Building Smoking
Stayed in Nov 2024
Couples
7 review
5.0/5
Outstanding
Posted on Dec 7, 2024
Sotetsu is close to the centre and very affordable. We enjoyed the accommodation and services here so much!!
Response from Property: Thank you very much for staying at Sotetsu Fresa Inn Shimbashi Hibiya-guchi. We would also like to thank you again for taking the time to provide us with your feedback.All of us at Sotetsu Fresa Inn Shimbashi Hibiya-guchi are very pleased to hear your compliments on our services and prices.We look forward to seeing you again next time!Sotetsu Fresa Inn Shimbashi Hibiya-guchi Front Desk
Anonymous User
Single Room Main Building Non smoking
Stayed in Apr 2024
Solo travelers
15 review
5.0/5
Outstanding
Posted on Jun 4, 2024
Hotel was in a good location, nearby to the Shimbashi interchange station. Hotel staff was friendly, rooms were clean & tidy. They can even hold your bags for you after checkout. Fantastic food options that are opened till late night - approx 5 mins walk away.
Response from Property: Thank you very much for choosing Sotetsu Fresa Inn Shinbashi Hibiya-guchi.We would also like to thank you again for taking time out of your busy schedule to send us your compliments.We are very happy to hear that you had a satisfactory stay with us.The location of our hotel is one of the most attractive points of our hotel, which is highly appreciated by many of our guests.Our staff will continue to work hard to make the hotel a comfortable and pleasant place to stay.We look forward to welcoming you again.Sotetsu Fresa Inn Shimbashi Hibiya-guchi Front Desk
dpb
Comfort Double Room Main Building Smoking
Stayed in Feb 2024
Solo travelers
87 review
5.0/5
Outstanding
Posted on Feb 26, 2024
Staff was always welcoming and helpful, however the room was very very small; no underbed storage, so very difficult to open luggage (only on top of the bed).
Max-C
Superior Double Room Annex Building(No Smoking)
Stayed in Jan 2024
Couples
33 review
5.0/5
Outstanding
Posted on Jan 11, 2024
Good hotel location easy access to train station and convenient stores. Lots of nice food and shopping nearby. Room is big enough for couples.
Yiu chuen
Double Room Main Building Non smoking
Stayed in Dec 2024
Travel with friends
11 review
4.0/5
Very Good
Posted on Jan 2, 2025
Good location, clean and staff are nice and helpful.
Response from Property: Thank you very much for choosing Sotetsu Fresa Inn Shinbashi Hibiya-guchi.We are very happy to hear that you are having a comfortable stay with us.Thank you very much for taking time out of your busy schedule to give us your valuable feedback.We sincerely look forward to welcoming you again.Sotetsu Fresa Inn Shimbashi Hibiya-guchi Front Desk
Michelle
Deluxe Double Room Main Building Non Smoking
Stayed in May 2024
Solo travelers
15 review
2.7/5
Posted on Jun 2, 2024
The room is ok. However no service cleaning that day, I only back to hotel late night and it is too late to ask for cleaning service. The front desk the lady service is not so friendly when checked in. Overall still ok, but need improvement
Response from Property: Thank you very much for choosing Sotetsu Fresa Inn Shinbashi Hibiya-guchi.We are very happy to hear that you are having a comfortable stay with us.Thank you very much for taking time out of your busy schedule to give us your valuable feedback.We sincerely look forward to welcoming you again.Sotetsu Fresa Inn Shimbashi Hibiya-guchi Front Desk
luiluikiki
Superior Double Room Main Building Non smoking
Stayed in Nov 2023
Couples
12 review
3.5/5
Posted on Nov 22, 2023
Traffic is good near jr station and metro mtr, customer service is good many food can choose, but the hygiene can be improve
Kin Ming
Twin Room Main Building Non smoking
Stayed in Oct 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 30, 2023
Very good service, staffs very nice. I’ve requested a room with railway view as well and they really arranged for me. It’s excellent location to record daily of Tokyo railway and enjoy the view.
Anonymous User
Double Room Main Building Non smoking
Stayed in Apr 2024
Travel with friends
5 review
4.5/5
Great
Posted on Apr 24, 2024
Hotel was in a good location close to Shimbashi station. Hotel offered Lawson vouchers if you didn’t want their breakfast. Was small but had everything you needed.
Response from Property: Thank you very much for choosing Sotetsu Fresa Inn Shinbashi Hibiya-guchi.We are very happy to hear that you are having a comfortable stay with us.Thank you very much for taking time out of your busy schedule to give us your valuable feedback.We sincerely look forward to welcoming you again.Sotetsu Fresa Inn Shimbashi Hibiya-guchi Front Desk
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