Hotel the Celestine Tokyo Shiba

Hotel the Celestine Tokyo Shiba Reviews

Hotel the Celestine Tokyo Shiba

3 Chome-23-1 Shiba, Tokyo, JapanView Hotel Details
Hotel the Celestine Tokyo Shiba
Hotel the Celestine Tokyo ShibaHotel the Celestine Tokyo ShibaHotel the Celestine Tokyo Shiba
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Hotel the Celestine Tokyo Shiba Guest Reviews

4.7/5
Amazing
179 Reviews
Verified reviews
Location4.7
Amenities4.6
Service4.8
Cleanliness4.8
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All Reviews(179)
Positive reviews(179)
Reviews with photos/video(57)
Convenient location(31)
Easy to get around(24)
Quiet & comfortable(12)
Close to metro(11)
Classy environment(10)
Great value for money(9)
Delicious breakfast(6)
Comfortable bed(5)
Caihui
Executive Corner King Room
Stayed in Apr 2024
Friends
56 Reviews
5.0
/5
Outstanding
Posted on May 2, 2024
The location is quite good, and it is convenient to go anywhere. The service is first-class, and the service in Japan is beyond words. The breakfast is good, with Japanese style with miso soup and various small dishes that are very exquisite. The bar on the first floor is also good, and you can have a chance to taste coffee and pastries.
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Guest User
Moderate Double Room
Stayed in Apr 2024
Solo travelers
2 Reviews
3.5
/5
Posted on Apr 30, 2024
位置在芝公園附近大廈裏 離羽田很近 乘KK 三四站吧 不用轉車 距離東京塔比較近 在寫字樓區域 周圍吃的 逛的葯粧什麼的幾乎沒有 便利店也和居民區的相比比較小 去銀座 六本木這些地方都不遠但都需要轉乘 不太方便 窗户打不開 酒店設施比較舊 附近兩個車站芝公園 三田出口都要走樓梯 和春節期間住在麻布十番附近酒店相比 便利程度差很多
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Response from Property: Thank you very much for having stayed at Hotel the Celestine Tokyo Shiba and leaving us feedback about your recent stay. We are disappointed to hear that our location is not fully satisfactory for you. As well we are sorry to hear from you that our facility could not meet your expectation fully. Your feedback is valuable for us and we take it seriously to make the possible improvement in the future. Again, thank you very much for having stayed at Celestine Hotel and providing us with your feedback. Sincerely, Front Office Manager
Guest User
Superior Queen Room
Stayed in Apr 2024
Couples
1 Reviews
5.0
/5
Outstanding
Posted on Apr 29, 2024
離山手線有點距離。其他還好。
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Response from Property: Thank you very much for taking the time to review your stay with us at Hotel the Celestine Tokyo Shiba. We are pleased to read your warm review. Also, we appreciate the positive comments about our hotel staff. Hotel the Celestine Tokyo Shiba is committed to delivering excellence in hospitality and we are very happy that you were able to leave with that impression. Our staff takes great pride in consistently offering an exceptional experience to our guests. Please give us a visit again when you come to Tokyo in the future. Once again, thank you very much for your kind comment. Sincerely, Front Office Manager
Guest User
Superior Queen Room
Stayed in Apr 2024
Family
1 Reviews
5.0
/5
Outstanding
Posted on Apr 24, 2024
與媽媽一同去玩,想在保持居住質量的前提下儘可能選擇具有性價比的房間。該酒店很好地滿足的我的需求。 首先地理位置優越。酒店距離三個地鐵站都很近,去各個地方的交通都十分便利。距離東京塔及各個拍塔好看的地方均是步行距離,個人覺得很喜歡居住在東京塔這種除了拍照好看沒有別的深入探索的景點的周圍,隨便一個晚上出去一路拍夜景都很好看。 其次服務很好。前台很有禮貌,且服務周到。check in的時候我提出想住可以遠眺富士山的房間,前台欣然為我做到。房間內使用酒店的公共wifi網速不佳,和前台表明後前台給了額外的信號源插頭。每天晚上回酒店都會朝前台要多四五水喝,前台也一直很樂意給,沒有一些酒店每天衹限量供應飲用水的討厭事兒。酒店14樓小會議廳每天下午和晚上都會限時供應小包的小零食和麪包糕點,每天可以拿來吃,還分時間有酒類咖啡茶蘋果汁提供。 此外酒店的保潔衞生做得不錯。我媽媽是個很潔癖的人😂😂😂入住那天在房間裏左摸右摸,愣是沒找出來一點灰塵😂最後在一個粘在櫃子上的花瓶的後面摸到了一點灰塵,那地方太難擦到了,不是什麼值得怪罪的事情。酒店每日客房打掃很及時,如果把櫃子裏的牌子掛出去,保潔人員就不會給整理床鋪更換床品,而衹給補充必要的一次性用品與毛巾以及倒垃圾。如果不掛牌子才會換床品整理床鋪,給了住客選擇的權利,並且一以貫之。而不是像其他有的酒店一樣,換個垃圾還得催,強制性地要求住客實施他們所謂的一些環保政策。 最後酒店的設施也都還不錯。洗手枱略矮了一些,問題不大,鏡子有除霧。衞生間裏面的浴缸與洗漱台略泛黃,可知有些舊了,但是十分乾淨。洗澡水流大,下水快。房間是有所説的20平左右的,室內環境蠻舒心的,沒有住鴿子籠的感覺哈哈。 提前了十天多點定的,訂成1739一宿,相對而言性價比蠻好的,推薦~
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Response from Property: Thank you very much for having stayed with Hotel the Celestine Tokyo Shiba. I hope you had a nice stay with us. We are very happy to read your positive comment regarding to our facility. We have easy access to 4 subway stations. We are pleased that you found our public transportation access helpful.Tokyo Tower is 15 minutes away on foot. We are glad that you could enjoy the walk to the tower.Regarding the house keeping, every one of us put our effort to keep our hotel clean and make it a very relaxing place for our guests. We are glad to know that our level of cleaness satisfied your mother. Last but not lesast, your comment about the attentiveness of our staff is the best comment for us. We will keep dedicating ourselves to providing excellent memory for our guests.If there is an opportunity, we would like you to visit Hotel the Celestine Tokyo Shiba again for a moment of relaxation. We look forward to seeing you soon.Sincerely,Front Office Manager
piusxranson
Moderate Double Room
Stayed in Apr 2024
Couples
6 Reviews
4.7
/5
Amazing
Posted on Apr 21, 2024
Location is great! It is about 10 minutes from the JR Tamachi Station, and 4 minutes from the Shibakoen subway station, and 3 minutes from the Mita subway station. There is a street of bars and pubs nearby for those interested in night life. Free beer, wine and apple juice in the hotel level 14 lounge! Staff very helpful!
Response from Property: First of all, thank you very much for having chosen The Celestine Tokyo Shiba as your accommodation in Tokyo. Also thank you for taking the time to write a review. We really appreciate customer feedback. We are delighted to hear that you enjoyed the complimentary beverage (alcohol) service in our guest lounge.This lounge is one of the places that strongly represents our hotel's concept of "a place in the heart of the city where you can forget the hustle and bustle of the city" We are very much looking forward to welcoming you back on your future travels to Tokyo. Sincerely,Front Office Manager
Guest User
Superior Twin Room
Stayed in Apr 2024
Family
4 Reviews
5.0
/5
Outstanding
Posted on Apr 14, 2024
The location is convenient for transportation. It is surrounded by office buildings and the environment is very quiet. It is very close to Shiba Park. It only takes about 10 minutes to walk to Tokyo Tower. The service attitude of the hotel is also very good.
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Response from Property: We wish to thank you for your kind comment regarding Hotel the Celestine Tokyo Shiba.We are very happy to hear that your stay here was satisfactory for you. We have easy access to 4 subway stations. We are pleased that you found our public transportation access helpful.Tokyo Tower is 15 minutes away on foot. We hope you had a wonderful stay with us, and made a lot of good memories in Tokyo.Once again, we appreciate your generous rating for us.Sincerely,Front Office Manager
Guest User
Superior Twin Room
Stayed in Apr 2024
Family
7 Reviews
5.0
/5
Outstanding
Posted on Apr 11, 2024
位置很好 距離東京塔很近 去機場也很方便 三田地鐵站 就是需要注意要乘坐機場的快車 不要做local的車 酒店很乾凈整潔 房間大小也舒適 裝修很漂亮 前台人員很有禮貌 推薦
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Response from Property: Thank you very much for your wonderful comment and we are very glad that you enjoyed having stayed at Celestine Hotel. Hotel the Celestine Tokyo Shiba is committed to delivering excellence in hospitality and we are very happy that you were able to leave with the good impression. There is a straight subway to both Haneda and Narita Airport. If you didn’t have much luggage, it would be a good choice to take a subway. Providing excellent service for our guests is our staffs’ great pleasure. We would like to welcome you at Celestine Hotel in near future.Sincerely, Front Office Manager
Zhengxiansheng
Superior Queen Room
Stayed in Apr 2024
Solo travelers
2 Reviews
5.0
/5
Outstanding
Posted on Apr 12, 2024
I saw the pictures on Ctrip and thought it was old. But when I got to the hotel, it was much better than I expected. The room was new and clean, and the pajamas were clean and comfortable. Someone came to clean every day. I stayed for 6 nights. The location is perfect. It's far from Shibuya, about 30 minutes. It's very convenient to take the train to go anywhere, and you can also see the top of Mount Fuji. The bathtub is already very large for Tokyo, which makes me feel safe to use the hotel bathtub.
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Response from Property: We are grateful that you have taken your time to write a review of your recent stay at Hotel the Celestine Tokyo Shiba.We feel highly honored by receiving 5 points from you. It is very pleasure to know that you enjoyed your stay with us. Every one of us put our effort to keep our hotel clean and make it a very relaxing place for our guests. We would be very delighted if you can have another nice stay here in the near future again. Once again, we appreciate your comment and having stayed at Hotel the Celestine Tokyo Shiba. Sincerely,Front Office Manager
shaira
Superior Twin Room
Stayed in Apr 2024
Family
2 Reviews
5.0
/5
Outstanding
Posted on Apr 9, 2024
滿意的選擇,鬧中取靜。酒店距離地鐵站近,走七八分鐘就可找到一片餐飲店。酒店服務人員態度好,臨走前幫忙拿行李上車。早上有點寒意,服務員依舊到酒店大門口鞠躬恭送客人離開,下次還會選這家店。酒店沒有會中文的服務員,會英文
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Response from Property: First of all, thank you very much for having stayed at Hotel the Celestine Tokyo Shiba and providing us with nice comment. We are very delighted that you enjoyed your stay here with us. As you commented, Hotel the Celestine Tokyo Shiba has good public transport access because there are 4 subway stations and 5 subway lines you can use. Also we are located in a quite area but in the walking distance, there is a restaurant alley called Keionakadori, therefore it is good to look around and have some food outside of the Hotel. We are very glad to hear that you were satisfied with other aspects of our hotel too.Especially your comment about the attentiveness of our staff is the best comment for us. Assisting our guests are our happiness.We will keep dedicating ourselves to providing excellent memory for our guests.I look forward to your next visit.Sincerely, Front Office Manager
Guest User
Superior Twin Room
Stayed in Mar 2024
Family
2 Reviews
4.5
/5
Great
Posted on Apr 19, 2024
Very close to Ginza. I didn't know until the third day that a taxi would cost less than 2,000 yen one way. There are subways of different lines in front and behind. It belongs to the Minato area, so it is very quiet at night. Next to it is Shiba Park. The bed is also very comfortable, and the hardness is just right!
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Response from Property: Thank you very much for your recent stay at Tokyo Shiba Nudist Hotel. We sincerely appreciate your feedback. We are very happy to hear that you had a peaceful rest during your stay. As the hotel is located in an office area, it is very quiet on weekends and evenings. We are also proud that the hotel is close to many train stations, which is very convenient for commuting to the city center. Last but not least, thank you very much for your beautiful photos of the cherry blossoms - April is the season when the cherry blossoms are in full bloom at the hotel, and you can feel the warmth of spring. The whole hotel staff looks forward to welcoming you to Tokyo Shiba Nudist Hotel, where you can forget the hustle and bustle of the city. Front Desk Manager
Kyloss
Superior Queen Room
Stayed in Mar 2024
Couples
6 Reviews
5.0
/5
Outstanding
Posted on Apr 6, 2024
性價比還行吧(櫻花季就是貴),床墊支撐性非常好,我還特意搜了下牌子(serta)。一次性梳子也很好,帶回來接着用了……浴缸的水似乎是消毒過的(輕微的類似消毒水的味道),應該可以放心用。 周圍沒什麼店(都是寫字樓),但走到 JR 站附近就有很多了。車站附近有個大户屋,開到夜裡10點,餓肚子的話可以吃一下,老牌連鎖店,還算地道。
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Response from Property: First of all we would like to thank you for having stayed at Celestine Hotel and providing us with feedback. It is nice to know that there were some points that satisfied you. We are furnished with Serta’s beds to provide our guests with comfort and relaxation for the bedtime. It is nice to hear that you were satisfied with the bed and our amenities. We are located in a quite area but in the walking distance, there is a restaurant alley called Keionakadori, therefore it is good to look around and have some food outside of the Hotel. Again, we would like to express our gratitude for having stayed with us and leaving us a good comment. We would like to welcome you again in the near future. Sincerely, Front Office Manager
Black Danny
Superior Queen Room
Stayed in Mar 2024
Couples
77 Reviews
5.0
/5
Outstanding
Posted on Apr 5, 2024
The hotel is located between Mita and Shiba Park subway stations. There is all you can drink from 5-7pm every evening. The service is very good, the environment is clean and quiet. The room is a bit small
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Response from Property: We would like to take this opportunity to express our gratitude for having stayed with us.Your kind rating encourages us very much. We are delighted to hear that you enjoyed our lounge on 14th floor. There is a coffee machine for 24 hours, apple juice from 7am to 10pm.We also serve free alcohol from 5pm to 8pm, dry snacks from 5pm to 9pm, and Danish bread from 8pm to 9pm. We receive many good reviews about the lounge, also from those who work or study there. On the other hand, we are sorry to hear that the room you stayed did not meet your expectation. As you may know, Japanese style room is not that big compared to Western standards.We have got several types of rooms, so we would be grateful if you could try a larger room next time. Moreover, in some of our rooms, the shower room and rest room are separated. Again, we appreciate for taking your time to review regarding your recent staying with us.Sincerely, Front Office Manager
Guest User
Superior Twin Room
Stayed in Mar 2024
Couples
6 Reviews
4.5
/5
Great
Posted on Apr 2, 2024
The hotel is in a quiet location, close to Shiba Park and Tokyo Tower. The surrounding subway Mita Line and Asakusa Line are a few minutes' walk away, making travel convenient. The room size is acceptable in Tokyo.
Original TextTranslated by Google
Response from Property: First of all, we would like to thank you very much for taking the time to review your recent stay at Hotel the Celestine Tokyo Shiba. We were glad to assist your trip in Tokyo. As you mentioned we have a good transportation access, since we have 4~5 metro lines near us. However still we are located in a very quiet area, so you can be relaxed in the night without any loud noises in this area. Again, all of us are so grateful to receive this very great comment from you, and we will put our effort to keep our high service quality continually.We look forward to the opportunity of welcoming you again.Sincerely, Front Office Manager
Anonymous User
Superior Queen Room
Stayed in Mar 2024
Solo travelers
2 Reviews
4.0
/5
Very Good
Posted on Mar 28, 2024
The room is small but relatively clean
Original TextTranslated by Google
Response from Property: We wish to thank you for your kind comment regarding Hotel the Celestine Tokyo Shiba.We hope that your stay at Celestine Hotel was satisfactory for you. On the other hand, we are sorry to hear that the room you stayed did not meet your expectation. As you may know, Japanese style room is not that big compared to Western standards.We have got several types of rooms, so we would be grateful if you could try a larger room next time. Moreover, in some of our rooms, the shower room and rest room are separated. Again, we appreciate for taking your time to review regarding your recent staying with us.Sincerely, Front Office Manager
Guest User
Superior Twin Room
Stayed in Mar 2024
Friends
20 Reviews
4.7
/5
Amazing
Posted on Apr 24, 2024
非常滿意的入住
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Response from Property: Thank you very much for taking the time to review your stay with us at Hotel the Celestine Tokyo Shiba. We are pleased to read your warm review. Also, we appreciate the positive comments about our hotel staff. Hotel the Celestine Tokyo Shiba is committed to delivering excellence in hospitality and we are very happy that you were able to leave with that impression. Our staff takes great pride in consistently offering an exceptional experience to our guests. Please give us a visit again when you come to Tokyo in the future. Once again, thank you very much for your kind comment. Sincerely, Front Office Manager