To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities8.4
Service9.0
Cleanliness9.1
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All reviews(355)
Positive reviews(345)
Reviews with photos/video(89)
Easy to get around(80)
Close to metro(35)
Small room size(31)
Perfect for business trips(19)
Convenient for shopping(19)
Delicious breakfast(14)
Many amenities(12)
Friendly front desk staff(10)
Negative reviews(10)
Angela❤️
Semi Double Room Non-Smoking
Stayed in Apr 2026
Couple
10 reviews
10/10
Outstanding
Posted on May 17, 2026
The hotel offers complimentary masks and skincare products. The room I booked was a bit small (comfortable for one person, but a couple might need to 'cultivate their relationship' a bit more to fit in! 🤣).
**Surroundings:** A 12-minute walk 🚶♂️➡️ to Ginza (popular shopping area). A 30-minute bullet train 🚅 ride to Senso-ji Temple (popular attraction). A 37-minute bullet train 🚅 ride to Shibuya (popular attraction).
**Food Recommendations ⭐⭐⭐**
* GINZA TONKATSU SAITO: A 17-minute bullet train 🚅 ride away (the fried pork cutlet 🥩 is super juicy, highly recommend!). Around 4000 JPY per person.
* UNAGI YOSHIKAWA SHIBUYA BRANCH: Great to try when you're in Shibuya. Around 2500-3000 JPY per person.
* Natural Taiyaki at Senso-ji Temple.
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6/9
JW Passion
Semi Double Room Non-Smoking
Stayed in Mar 2026
Solo traveler
11 reviews
9.5/10
Amazing
Posted on Apr 24, 2026
I usually like accommodation that is located near shops & eateries, with comfortable beds, clean rooms and strong shower pressure. This hotel meets all these requirements. I also like their breakfast due to the good spread.
Guest User
Double Room Non-Smoking
Stayed in Apr 2026
Solo traveler
2 reviews
10/10
Outstanding
Posted on May 21, 2026
Very good location, breakfast is good taste
Guest User
Single Room Non-Smoking
Stayed in Jan 2026
Business traveler
30 reviews
10/10
Outstanding
Posted on Mar 25, 2026
Fantastic! The location is super convenient, close to the subway, bus stops, and even the Shinkansen. It's also near my office. The breakfast was delicious with a great variety, including fish, eggs, and soup. Plus, the surrounding area is beautiful!
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K_Pana
Single Room Non-Smoking
Stayed in Jan 2026
Solo traveler
8 reviews
8.5/10
Very good
Posted on Feb 7, 2026
It’s a minimal hotel for a solo traveler as me. The staffs were friendly and professional, they helped me sending a new keycard instead of a forgotten one.
Anonymous User
Double Room Smoking
Stayed in Dec 2025
Solo traveler
4 reviews
10/10
Outstanding
Posted on Feb 25, 2026
Hotel has provided adequate service, with great location and good environment, which was beyond expectations.
LoudCurrents
Premium Twin Room Non-Smoking
Stayed in Dec 2025
Traveling with friends
5 reviews
10/10
Outstanding
Posted on Apr 4, 2026
Traveling with friends, this hotel was easy to find and conveniently located very close to a tram stop. The room facilities were well-equipped, and the hotel service was excellent. Overall, it was a good experience~
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Xiao Qi 0530
Double Room Non-Smoking
Stayed in Dec 2025
Couple
6 reviews
10/10
Outstanding
Posted on Jan 21, 2026
It’s small, but hotels in jap is generally small. Clean and good enough for couple. Lobby also have amenities if u need, even have bath salt , facial mask 👍🏻👍🏻
Guest User
Semi Double Room Non-Smoking
Stayed in Oct 2025
Couple
2 reviews
10/10
Outstanding
Posted on Dec 4, 2025
good locations. easy to stay coz you will out from hotel to travel anyway.
Ziranxing182w
Semi Double Room Smoking
Stayed in Nov 2025
Couple
16 reviews
9.7/10
Amazing
Posted on Jan 10, 2026
Convenient location, close to the subway, and very clean.
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Arigen
Double Room Non-Smoking
Stayed in Feb 2026
Business traveler
11 reviews
8.0/10
Very good
Posted on Mar 28, 2026
The rooms are a bit small, but you can't beat the price and location. It's super convenient for business trips, just a five-minute walk to Ginza. There are plenty of convenience stores like FamilyMart and 7-Eleven nearby, plus lots of great places to eat.
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Anonymous User
Single Room Non-Smoking
Stayed in Jan 2026
Solo traveler
11 reviews
10/10
Outstanding
Posted on Mar 27, 2026
near to train station… good for solo traveller like me. Got free amenities at the lobby
Guest User
Single Room Non-Smoking
Stayed in Dec 2025
Solo traveler
7 reviews
3.2/10
Posted on Jan 21, 2026
Absolutely disgusting. I booked this hotel for an exam, and not only was the soundproofing terrible, but the air conditioning sounded like a quarry. The humidifier was also incredibly loud (and both were set to the lowest fan speed!). From 11 PM when I got into bed, I could hear motorcycles outside and my neighbors banging on the walls until past midnight. But because the AC was so loud, I was woken up at 2 AM and again at 4 AM. There was nothing I could do but turn it off again. It was pure torture.
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Guest User
Semi Double Room Non-Smoking
Stayed in Jun 2025
Couple
17 reviews
9.0/10
Great
Posted on Jul 4, 2025
10 min walk to Tokyo Station, easy check in and check out, helpful staff. They kept our luggage before and after check in/out. Room was small and clean but had a funky smell from the carpet. Semi double room is narrow (120-140cm) but can fit 2 adult people (not the most comfortable though).
Response from Property: Dear Guest,Thank you very much for taking the time to share your experience. We are pleased to hear that you found our location convenient, and that our staff were able to assist with your luggage and check-in/check-out.We apologize for the carpet odor and understand that the semi-double room may feel narrow for two adults. Your feedback is valuable and will help us continue to improve our rooms and overall guest experience.We hope to have the opportunity to welcome you again on your next visit.Warm regards,Sotetsu Fresa Inn tokyo kyobashifront desk
Anonymous User
Semi Double Room Non-Smoking
Stayed in Nov 2025
Traveling with friends
10 reviews
10/10
Outstanding
Posted on Jan 6, 2026
Room is clean, location is prime, near 2 subway stations, nearby have Lawson and 7-11, very convenient