Hotel The Celestine Ginza Reviews

Response from Property: Dear Sir or Madam,Thank you for your kind words regarding your recent stay at Hotel The Celestine Ginza. We are delighted to hear that Ms. Minako Watanabe and our team made a positive impact on your experience. Your appreciation for our staff and the cleanliness and comfort of our hotel is greatly valued. We look forward to welcoming you back for another enjoyable stay.Best regards,Hotel The Celestine Ginza

Response from Property: Thank you for your wonderful feedback regarding your stay with us. We are delighted to hear that you enjoyed our festive decorations and treats during Christmas, as well as our convenient location and spacious accommodations. It is also heartening to know that our staff's friendliness and language assistance contributed positively to your experience. We look forward to welcoming you back for another memorable stay!Hotel The Celestine GinzaFront office manager

Response from Property: Thank you for your kind words. We are delighted to hear that you were pleasantly surprised by the standard of our hotel. We look forward to welcoming you back on your next visit. Should you need any assistance with your future bookings, please do not hesitate to contact us. Hotel The Celestine GinzaFront Office Manager

Response from Property: Thank you for taking the time to share your positive experience at Hotel The Celestine Ginza. We are delighted to hear that you found our rooms spacious and appreciated their value, as well as our prime location in the heart of Ginza, which indeed provides easy access to numerous dining options and public transport.It is gratifying to know that our front desk and concierge staff made a positive impression on your stay with their helpfulness and friendliness. Providing exceptional service is a cornerstone of our philosophy, and your commendation serves as a wonderful motivation for our team.We appreciate your understanding regarding our late check-out policy, which is designed to ensure that all guests can enjoy a clean and well-prepared room. We are pleased to offer luggage storage for your convenience after check-out, allowing you to explore the area without your bags.While we understand your note about the absence of fitness or relaxation facilities, we are glad that you found the bathtub in your room enjoyable for unwinding after a long day. Your feedback is invaluable to us, and we will continue to strive to enhance the overall experience for our guests in every aspect.Thank you once again for your kind words, and we look forward to the opportunity of welcoming you back to Hotel The Celestine Ginza in the future.Hotel The Celestine GinzaFront office manager

Response from Property: Dear Sir or Madam,Thank you for your kind words regarding our front desk staff. We are glad to hear their friendliness enhanced your experience. We appreciate your feedback about the hot water inconsistency, as we are committed to providing our guests with a comfortable stay. Your insights about the hotel's condition will be taken into account for future improvements. We truly value your input and hope you might reconsider visiting us again.Best regards,Hotel The Celestine GinzaFront Office Manager

Response from Property: Thank you for sharing your feedback with us. We appreciate your loyalty over the past three years. As we strive for excellence, we will take your comments into consideration to enhance our services and offerings. Your satisfaction is paramount to us, and we will work diligently to address the areas you mentioned. We hope to welcome you back soon to experience the positive changes we are implementing. Hotel The Celestine GinzaFront office manager

Response from Property: Dear Sir or Madam,Thank you for highly recommending Hotel The Celestine Ginza for couples. We are delighted to hear that you had a positive experience at our hotel. It is our pleasure to provide a romantic and comfortable environment for our guests. We look forward to welcoming you back for another memorable stay. Front　Office Manager

Response from Property: Dear Sir or Madam, Thank you for your positive review! We are delighted to hear that you enjoyed our amazing services and the convenient location of Hotel The Celestine Ginza. We take pride in offering reasonable room rates without compromising on the quality of services and facilities. Your recommendation means a lot to us. We look forward to welcoming you back soon. Best regards, Hotel The Celestine Ginza

Response from Property: Dear Sir or Madam,Thank you very much for having stayed three times at HOTEL THE CELESTINE GINZA and taking the time to provide us valuable feedback for your previous stay.We are glad to hear that your satisfied with stay in general, for the convenient location and good access to the public transportations.GINZA CASITA restaurant on the 14th floor offers a hearty breakfast prepared with carefully selected ingredients.Located on the top floor, the restaurant is our pride and joy, where you can enjoy a view of Tokyo Tower and the Ginza district while relaxing.We are very honored to receive your compliments.Again, thank you so much for having your time to offering valuable opinion and high score for our services. We wish to welcome you again in future.Front Office Manager

Response from Property: Dear Sir or Madam,Thank you for having stayed at Hotel The Celestine Ginza and taking the time to provide us valuable feedback for your previous stay.We are happy to hear that your skiing in Hakuba and your stay in Tokyo were fulfilling. It is an encouragement to our staff to hear that you will stay with us again.we appreciate your feedback, and we hope to have the opportunity to welcome you back in future visit. Front Office Manager

Response from Property: Thank you for your kind words regarding your recent stay at Hotel The Celestine Ginza. We are delighted to hear that our team was able to assist you and that you found our hotel to your liking. Providing exceptional service and a pleasant environment for our guests is our utmost priority. We look forward to welcoming you back in the future.Hotel The Celestine GinzaFront office manager

Response from Property: Thank you for having stayed at HOTEL THE CELESTINE GINZA and taking the time to provide us valuable feedback for your previous stay. We are delighted to hear that you enjoyed our hotel's nice ambiance and convenient location. Your feedback motivates us to continue providing excellent service. We look forward to welcoming you back at Hotel The Celestine Ginza. Front Office Manager

Response from Property: Dear Sir or Madam,Thank you very much for having stayed at HOTEL THE CELESTINE GINZA and taking the time to provide us valuable feedback for your previous stay.we are delighted to hear that you enjoyed our convenient location near Shinbashi Station and within walking distance to Ginza. We appreciate your kind words and look forward to welcoming you back soon.Front Office Manager

Response from Property: Thank you very much for having stayed at Hotel The Celestine Ginza and taking the time to provide us valuable feedback for your previous stay.We sincerely apologize for any discomfort caused by the cleaning of the room. Even though you chose our hotel and stayed at our hotel, we are very sorry that we cannot provide safety and security to our guests. We will share the words we receive with the department in charge, and strive to improve and prevent recurrence so that this does not happen in the future.We certainly hope that your time at Hotel The Celestine Ginza was a memorable one and we look forward to welcoming you back again. Front Office Manager

Response from Property: Thank you for having stayed at Hotel The Celestine Ginza and taking the time to provide us valuable feedback for your previous stay.we appreciate your feedback, and we hope to have the opportunity to welcome you back in future visit. Front Office Manager