Shibuya Excel Hotel Tokyu
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Rooms and Guests
1 room, 2 adults, 0 children
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Shibuya Excel Hotel Tokyu
#6 of 4-star Select Hotels in Tokyo
1 Chome-12-2 Dogenzaka, Shibuya Ward, Tokyo, 150-0043, Japan
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Shibuya Excel Hotel Tokyu is centrally located in Tokyo, a 3-minute walk from Shibuya Crossing and a 4-minute drive from National Stadium. This hotel is 2.8 mi (4.6 km) from Tokyo Tower and 3.6 mi (5.8 km) from Tokyo Imperial Palace.Show More
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Last booked 26 mins ago on our site
4.4/5Very Good·Location: 4.6
“ Great stay! ”87% Recommended
All 213 Reviews
Amenities
Public ParkingBarRestaurantMeeting RoomMulti-Function RoomCurrency ExchangeLuggage StorageFree24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Metro: Shibuya
(200m)
Metro: Meiji-Jingūmae (Harajuku)
(1.3 km)
Airport: Haneda Airport
(23.0 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
8
Excel Semi Double Room
1 Small double beds
20m² | Floor: 21-24
Has window
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Tea Bag
Check Availability
1
Standard Triple Room
3 Single bed
38m² | Floor: 7-12
Has window
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Check Availability
1
Superior Double Room with Park View
1 Queen bed
22-23m² | Floor: 13-19
Has window
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Tea Bag
Check Availability
3
Standard Double Room
1 Queen bed
22.3m² | Floor: 7-12
Has window
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Tea Bag
Check Availability
5
Superior Semi Double Room with Park View
1 Small double beds
20m² | Floor: 13-19
Has window
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Check Availability
3
Standard Single Room
1 Single bed
20m² | Floor: 7-12
Has window
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Tea Bag
Check Availability
1
Standard Fourth Room
2 Single bed and 2 Single bed
38.4m² | Floor: 7-12
Has window
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Tea Bag
Check Availability
3
Superior Corner Twin Room with Park View
2 Single bed
29.3m² | Floor: 13-19
Has window
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Check Availability
8
Excel Twin Room
2 Single bed
30-32.8m² | Floor: 21-24
Has window
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Tea Bag
Check Availability
3
Superior Deluxe Twin Room
2 Single bed
38.4m² | Floor: 13-19
Has window
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Tea Bag
Check Availability
2
Standard Twin Room
2 Single bed
30-32.8m² | Floor: 7-12
Has window
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Tea Bag
Check Availability
4
Superior Twin Room with City View
2 Single bed
30-32.8m² | Floor: 13-19
Has window
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Check Availability
4
Superior Double Premiere Room
1 Queen bed
30m² | Floor: 13-19
Has window
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Check Availability
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Guest Reviews(213)
4.4/5
Very Good
Verified Reviews- Cleanliness4.5
- Amenities4.3
- Location4.6
- Service4.4
AI SummaryAn AI-summarised snapshot of real guest reviews
Guests appreciate the hotel's multilingual staff, cleanliness, and prime location near Shibuya Station. They enjoy the varied breakfast and the scenic views from select rooms.
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Helpful
Not helpful
Guest User
April 17, 2024
Very good location, at the train station. Traveling is very convenient. And close to shopping and restaurants.
Original TextTranslation provided by Google
Guest User
April 8, 2024
Very difficult to find entrance, though the Shibuya station is confusing as a tourist regardless.
Relatively easy check-in. We forwarded our luggage and they had it ready. However, we were charged a tax right when we checked-in, which was weird because we didn’t pay that for our other hotels. I was confused why because we booked through 3rd party.
Once we got to the room there was a very large beetle (about the size of a 500 yen coin) in the room. Pretty sure it was a stink bug of some kind. We were able to capture and flush it but certainly NOT a good impression. There was also a hair tie in the shower. It was not ours. For how expensive the room was, that’s ridiculous.
Toilet very loud when you sit down and takes its time. Shower water temperature inconsistent. Good view of the Shibuya crossing. Breakfast was OK. Definitely more Western than Japanese. But there was a good spread of fruit and the food was fresh and tasted good.
Check-out was easy. However, when we were checking out one of the elevators stopped working and there was a woman trapped inside. They got her out after at least 20 minutes and she was visibly NOT okay. Unsettling that the elevator broke like that and they had to pry it open (and how long it took to do so).
Overall, not impressed.
Guest User
April 4, 2024
The location is very convenient in the downtown area
Original TextTranslation provided by Google
Guest User
April 4, 2024
I have stayed at this hotel more than 4 or 5 times, and it has consistently been one of my favorites. The hotel's convenient location offers direct access to coaches going to both international airports, saving you the trouble of finding alternative transportation. While the rooms are on the smaller side, those with a view of the Shibuya crossing are particularly impressive. However, one aspect that has been disappointing is the lack of recognition or gestures from the hotel for returning customers, which makes it feel as though there is a lack of appreciation for loyalty.
CielYuki
April 3, 2024
The service at this 4-star hotel was impeccable, the staff were warm, welcoming and always guest-centric.
Original TextTranslation provided by Google
IOK HOU
April 1, 2024
It would be better if there were more directions at the JR exit.
Original TextTranslation provided by Google
Lauren Yeung
March 27, 2024
Sent email prior arrival, not very helpful and they specifically mentioned they do not have concierge service, which is sad to hear as I visit quite often prior Covid, they were happy to help with everything, now they would just say they are not able to help 🤷🏻♀️
The location of the hotel is definitely 5 stars! Right in the middle of the city, it’s so convenient to go around for shopping or food
Room size is quite small, but not a big deal since we spend most of the time out.
But would consider trying other ones next time after seeing the change of service over the years 🥲
Guest User
March 20, 2024
Excellent location, clean and tidy, attentive service
Original TextTranslation provided by Google
s2 management s2 management
March 14, 2024
Very bad 👎 this hotel and trip not want exchange my date of reservation also not refund and ignore all my suggestions and just charge my credit card
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | JPY 3,146 (approx. CAD 27.24) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Opened: 2000
- Renovated: 2007
- Number of Rooms: 402
Shibuya Excel Hotel Tokyu is centrally located in Tokyo, a 3-minute walk from Shibuya Crossing and a 4-minute drive from National Stadium. This hotel is 2.8 mi (4.6 km) from Tokyo Tower and 3.6 mi (5.8 km) from Tokyo Imperial Palace.
Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and a vending machine.
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Tokyo? This hotel has 108 square feet (10 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 408 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and a vending machine.
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Tokyo? This hotel has 108 square feet (10 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 408 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Services & Amenities
Most Popular Amenities
Public ParkingAdditional charge
Bar
Restaurant
Meeting Room
Multi-Function Room
Currency Exchange
Luggage StorageFree
24-Hour Front Desk
Wi-Fi in Public AreasFree
Meeting Room
Multi-Function Room
Restaurant
A bientôt
Style: A la carte
Cuisine: French
Dining options: Only available to property guests, Available for reservation
Business hours: [Mon - Sun] 06:30-22:30
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