To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.9
Amenities4.9
Service4.8
Cleanliness4.9
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All reviews(2810)
Positive reviews(2782)
Reviews with photos/video(1066)
Delicious breakfast(550)
Great swimming pool(180)
Loved the view(163)
Has an infinity pool(126)
Close to scenic area(103)
Perfect for kids(90)
Luxurious(76)
Delicious buffet(52)
Negative reviews(28)
Lim Chin Siah
Cozy Standard Room
Stayed in Dec 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 19, 2024
Amazing Stay with Exceptional Service
I recently stayed at DiShang Hotel , and it was an outstanding experience from start to finish. The staff were incredibly welcoming, attentive, and went above and beyond to ensure our comfort.
The room was spacious, spotless, and equipped with all the amenities we needed for a relaxing stay. The bed was exceptionally comfortable, and the view from the room was breathtaking.
The breakfast buffet was a highlight, offering a wide variety of delicious options to suit every taste.
Overall, it was a fantastic experience, and I highly recommend to anyone looking for a memorable stay.
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Response from Property: Dear valued guest,Thank you for taking the time to share your exceptional experience at Wuzhen DiShang Resort Hotel with us. We are thrilled to hear that your stay was outstanding from start to finish, and we are delighted that our staff's warm welcome and attentive service left such a positive impression on you. It is our utmost priority to ensure the comfort and satisfaction of our guests, and we are pleased that we were able to exceed your expectations.We are also glad to know that you found your room spacious, clean, and well-equipped with all the amenities necessary for a relaxing stay. The exceptional comfort of our beds and the breathtaking views from your room are highlights that we strive to provide for every guest. The breakfast buffet is a significant part of our guests' experience, and we are proud that it met your taste and preferences.Your kind words are greatly appreciated, and we are honored to have been a part of your memorable stay. We look forward to welcoming you back to Wuzhen DiShang Resort Hotel in the future and continuing to provide you with exceptional service and experiences.Thank you once again for your positive review. We hope to see you soon!
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LUONGTHUHA
Cozy Standard Room
Stayed in Dec 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 2, 2025
Very new and nice resort hotel. Our kids were really enjoyed the days we spent in Wuzhe
Response from Property: Dear Guest,Thank you for choosing Wuzhen Di Shang Resort Hotel and for your wonderful feedback. We're delighted to hear that your family enjoyed your stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back soon.Best regards,
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SpaceTraveleR
Cozy Queen Room
Stayed in Dec 2024
Family
10 review
4.0/5
Very Good
Posted on Dec 9, 2024
Spacious nicely deco hotel room, located inside scenic town , wide variety breakfast option, good service. Only issue was our room toilet had a strong cigarette smell.
Response from Property: Dear Guest,Thank you very much for choosing Wuzhen DiShang Resort Hotel and for sharing your feedback with us. We are delighted to hear that you found our spacious and nicely decorated rooms to your liking, and that you enjoyed the scenic location within the historic town, as well as the wide variety of breakfast options and the good service you received.We sincerely apologize for the issue with the cigarette smell in your room's toilet. We take every guest's experience very seriously, and we are truly sorry for any inconvenience this may have caused you. Rest assured, we will take immediate action to thoroughly clean and inspect the room to ensure that such issues do not reoccur. Additionally, we will reinforce our staff training to elevate the standards of room cleanliness and maintenance.Should you have the opportunity to visit Wuzhen DiShang Resort Hotel again in the future, we look forward to providing you with a more comfortable and satisfying stay. Once again, thank you for your feedback, and we will continue to work hard to improve and ensure the best service for all our guests.Wishing you all the best!
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Sinma
Superior Queen Room
Stayed in Oct 2024
Couples
1 review
4.5/5
Great
Posted on Jan 15, 2025
Great location with direct access to Wuzhen village. Stayed in the village on my last trip but Dishang meets all my expectations of a great hotel. Great view on a clear day!
Response from Property: Dear Guest,Thank you so much for taking the time to share your wonderful review! We're absolutely delighted to hear that our hotel's location, which offers direct access to Wuzhen village, met your expectations. We understand that you've had the experience of staying in the village during your last trip, and it's truly an honor that Dishang has impressed you. On clear days, the view from our hotel is indeed one of our highlights, and we're glad you enjoyed it.We strive to provide the best service and accommodation for every guest, and your positive feedback encourages us to keep up the good work. Whether it's your next business trip or a leisure getaway, we sincerely hope to welcome you back to Dishang Resort Hotel. If there's anything we can do to make your future stays even more enjoyable, please don't hesitate to let us know.Best regards,Dishang Resort Hotel
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Chloe
Cozy Standard Room
Stayed in Nov 2024
Family
5 review
5.0/5
Outstanding
Posted on Nov 19, 2024
Best! Love this hotel so much!Very Good Breakfast.
Hope to visit again very soon.
Response from Property: Dear Guest,Thank you so much for your wonderful review! We are thrilled to hear that you loved the hotel and enjoyed our breakfast. Your enthusiasm is truly appreciated, and we are glad to have made such a positive impression on your stay.We hope to welcome you back very soon and continue providing you with the exceptional service and amenities that you have come to expect from us. If there is anything specific you would like to see or experience during your next visit, please let us know, and we will do our best to accommodate your requests.Thank you once again for choosing our hotel and for your continued support. We look forward to seeing you again in the near future!Best regards,
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Skho
Cozy Standard Room
Stayed in Oct 2024
Family
5 review
5.0/5
Outstanding
Posted on Nov 5, 2024
We got free upgrade to bath tub room. Service was great by all staffs
Response from Property: Dear Guest,Thank you very much for your kind words and for choosing our hotel! We are thrilled to know that you enjoyed your complimentary upgrade to a bathtub room and that our service met your expectations. Our team is committed to providing exceptional experiences, and it is heartwarming to receive such positive feedback.We will continue to strive for excellence and look forward to welcoming you back in the future.Wishing you a delightful day and safe travels ahead!Warm regards,Team Wuzhen Dishang Resort
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girlfromars
Cozy Queen Room
Stayed in Jun 2024
Family
3 review
4.5/5
Great
Posted on Jun 17, 2024
Nice location within the Xizha district. Modern facilities with very good breakfast spread.
Response from Property: Thank you for sharing your positive feedback! 🌟 We're delighted to hear that you enjoyed our convenient location within the Xizha district and appreciated our modern facilities and delicious breakfast spread. Your satisfaction is our priority, and we look forward to welcoming you back for another wonderful stay! 🍳🌿
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Guest User
Cozy Standard Room
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Nov 11, 2024
Superb hotel. Staff are friendly and service-oriented. Breakfast spread was good. Loved the room features
Response from Property: Dear Guest,Thank you so much for your wonderful review of our hotel on Ctrip! We are thrilled to hear that you found your stay at Wuzhen Di Shang Resort Hotel to be superb. Your satisfaction is our top priority, and it's heartwarming to know that our staff exceeded your expectations with their friendliness and service-oriented attitude.We're glad to hear that you enjoyed the breakfast selection. We strive to offer a variety of delicious options to start your day off right. And we're particularly pleased that you loved the room features – we take great pride in creating comfortable and inviting accommodations for our guests.Thank you once again for your kind words. We look forward to welcoming you back to Wuzhen Di Shang Resort Hotel in the future. Should you have any further questions or require assistance, please don't hesitate to reach out.
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LydiaZ
Superior Standard Room
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 21, 2024
Very modern and new hotel, spacious and clean room with a good view, best amenities and facilities. A wide spread of breakfast buffet. Hotel staff and friendly and helpful. Very good staying experience ever.
Response from Property: Dear Guest,Thank you so much for choosing to stay at our DiShang Resort Hotel and for taking the time to share your experience on Ctrip. We are thrilled to hear that you enjoyed your stay with us and that your overall experience was excellent.We are delighted that you found our hotel to be modern and new, with spacious and clean rooms boasting a great view. We strive to provide our guests with the most comfortable accommodation, and it's great to hear that we succeeded in doing so. Additionally, we are glad that you appreciated our wide variety of breakfast options and the friendliness and helpfulness of our staff.Your satisfaction and recognition are our greatest motivation and pride. We will continue to work hard to improve our services and provide even more perfect accommodation experiences for our guests. We look forward to welcoming you back to DiShang Resort Hotel in the future and serving you again.Once again, thank you for your support and recognition. We wish you a happy life
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XCLIM
Superior Queen Room
Stayed in Sep 2024
Couples
2 review
4.2/5
Very Good
Posted on Oct 2, 2024
Nice clean hotel (probably the best in the WuZheng district). Quite happy with the stay and good buffet breakfast.
Response from Property: Dear Guest,Thank you for choosing WuZhen DiShang Resort Hotel and sharing your positive experience with us. We are delighted to hear that you found the hotel clean, your stay pleasant, and the buffet breakfast up to your satisfaction.Your feedback encourages us to continue striving for excellence in providing a high-quality service and comfortable environment for all our guests. Should you have the opportunity to visit us again in the future, we look forward to offering you an even better experience.Wishing you a wonderful day and we hope to see you again soon!Warm regards,
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Vivien Sam
Cozy Queen Room
Stayed in Dec 2024
Family
3 review
4.7/5
Amazing
Posted on Jan 15, 2025
Overall very good , relax . Definitely will go back again .
Response from Property: Dear Guest,We are overjoyed to read your kind words! It's truly rewarding to know that you had an overall very good and relaxing experience during your stay with us at the Dishang Resort Hotel.Your decision to return is the highest compliment we could receive. We look forward to welcoming you back and creating another memorable experience for you. Whether it's the peaceful atmosphere, the convenient location, or the services we offer, we'll do our best to exceed your expectations once more.If there's anything specific you'd like us to arrange for your next visit, such as a particular room type or additional amenities, please feel free to let us know in advance. We're committed to making your future stays as comfortable and enjoyable as possible.Thank you again for choosing our hotel, and we can't wait to see you soon!Best regards,Dishang Resort Hotel
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Guest User
Cozy Queen Room
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 5, 2024
The hotel is clean and comfort, the staffs are very friendly and the facilities are fully equipped.
Response from Property: Dear Guest,Thank you for your kind review and for choosing our hotel. We are delighted to hear that you found our hotel clean and comfortable, our staff friendly, and our facilities fully equipped. Your satisfaction is our greatest motivation. We look forward to welcoming you back again soon.
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WeiKiat
Cozy Queen Room
Stayed in May 2024
Family
8 review
5.0/5
Outstanding
Posted on May 20, 2024
Fantastic hotel. Very clean. Modern and huge ! And in a fantastic location. Of course you do have to pay more for this hotel
Response from Property: Thank you for your wonderful feedback on our WeTab Resort Hotel! We are delighted to hear that you enjoyed the cleanliness, modernity, spaciousness, and the fantastic location of our hotel. We strive to provide all our guests with a comfortable and enjoyable stay experience. Regarding the price, we are committed to offering value-for-money services and ensuring guest satisfaction. We look forward to welcoming you back to WeTab Resort Hotel for more memorable experiences!
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Guest User
Cozy Queen Room
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 23, 2024
Good, good, good, good, good, good, good service, good place
Response from Property: Thank you very much for your positive feedback! We are glad to hear that you enjoyed our service and location. Your satisfaction is our priority. We look forward to welcoming you back soon. Have a wonderful journey!
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Forever Single
Cozy Standard Room
Stayed in Apr 2024
Family
3 review
4.7/5
Amazing
Posted on Apr 27, 2024
The hotel is not bad, everything is quite new, loccitanne shower
Response from Property: Dear guest, thank you for your feedback regarding your stay at our resort. We are pleased to hear that you found our hotel to be in good condition and that you enjoyed the L'Occitane shower amenities. Your satisfaction is our priority and we strive to provide a comfortable and enjoyable experience for all our guests. We hope to welcome you back for another relaxing stay in the future. Thank you for choosing Dishang resort hotel!