Jonathan
February 23, 2024
Only 1 working elevator. My main issue though, is the that the front office employee is working alone and is terribly overworked. This left people waiting for long periods. This is not her fault because she was working hard and was giving good customer service, but there needed to be more help. She was checking people in, bringing things up to peoples rooms, bartending, and making the food. One person on duty isn’t always an issue late night, but this was at 7pm.