The Hazelton Hotel

Excellent service. Welcoming and accommodating.

What a lovely hotel! Located in the Yorkville area of Toronto which is in the city's upper end, chic pocket neighbourhood, we had heard of the Hazelton by name in passing but it wasn't until we had a good enough reason to book with them, that we got to experience the luxury hotel named Canada's #1. The moment you walk into the facilities, you get the feel of a modern stay met with a touch of vintage class. While the standard amenities were familiar (pool, workout room, sauna), the dark marble floors, custom pillows, designer furniture, and professionally dressed staff felt very unique. Truthfully it was a little intimidating at first seeing the staff dressed so nicely but those feelings were quickly diffused as the everyone met us with warm smiles. We stayed for a bachelorette party and the staff went the extra mile to take care of us that included a custom welcome gift. They made sure the 2 rooms we booked were next to each other so as we were able to close the hallway doors so we could go between rooms in comfort. We had a lovely time and would certainly go back again. For any special event, we'd recommend checking them out for a memorable stay.

This was my second stay in the last few months at The Hazelton & I cannot get enough! This time, I brought my coworkers for an annual management offsite and we made use of their boardroom and facilities. It was amazing, beyond expectation and whenever expectations are even slightly missed, they are incredibly quick and reactionary and deliver beyond expectation, I also really appreciate their loyalty to repeat customers!! between the small extras or upgrades when available, they make you feel like royalty when you come back.

I recently visited The Hazelton with a group of friends for my sister's bachelorette, and the Hazelton team went above and beyond to make our weekend special. From our warm welcome at the concierge to the thoughtful details like the champagne and dessert tray (the chocolate beignets were AMAZING) and personalized cards in our rooms—the attention to detail made our stay incredibly wonderful! Upon arrival, we were greeted by the valet who unloaded our luggage and brought it to the concierge. As we had a reservation at a nearby restaurant close to our check-in time, the concierge kindly held our bags and delivered them to our rooms once they were ready. Before heading to our reservation, the girls enjoyed freshening up at the spa, which was really lovely. Several team members stood out for their exceptional service, and we wanted to give them a special shoutout. A heartfelt thank you to Christabelle from the sales team for organizing a site visit earlier in the week so we could see the rooms, Isabeau for her warm welcome at the concierge, Eskander and Robert for being our kind photographers (Robert knew all the right angles and impressed the group!), Will for making two late-night runs to bring items for us, and the lovely doorman with an injured pinky who assisted us with our luggage into our Uber upon departure (unfortunately, I didn’t catch his name). We had a fantastic weekend at The Hazelton and can't wait to return! P.S. We LOVED the pillow menu—such a thoughtful touch. The memory foam pillows were absolutely worth it!

Wonderful!

It was highly recommended I have brunch at Hotel Hazelton's Restaurant (ONE Restaurant). Upon the grand entrance, the Hotel staff shared eye contact with a smile as they kindly redirected me to the restaurants beautiful outdoor patio. I STRONGLY suggest trying their Wagyu Beef Bacon. Simply put, it was LIFE CHANGING!