We have just returned from a week’s stay with family, 8 of us ranging in age from 7 to 73yrs. We have had a great week and this is a really great hotel in a brilliant central location. Check in was quick and easy, reception staff were very friendly and helpful, organised taxis for us and bookings for the grill restaurant. We had a family room on floor 6, incredibly spacious room, very comfortable with a pool view and partial sea view. The cleaning was great, fresh towels every day. My only minor criticism would be that the shower was not very powerful, water pressure quite low. The pool area was great, we never struggled to get a sun bed morning or afternoon, however other reviews are right, in high season it would be a struggle due to limited space. The food and drinks were great with plenty of choice and the bar staff and restaurant staff all friendly and helpful. We loved the small extras available at the hotel, ice lollies, crisps, nuts etc. The beach bar and complimentary bus is an absolute gem, such a fabulous addition to the services on offer. I follow the Facebook group and have to say, Carl the Manager really does take note of comments and feedback, which makes this hotel very customer focussed. We would gladly return, but would probably avoid high season due to limited space around the pool.