Hotel MS Tropicana

Stayed for 2 nights,felt very relaxed at the hotel especially with a bright and cheerful reception from the lady on the desk as we checked in.Breakfast was a good selection of hot and cold foods.I ate the typical English breakfast,cereal,toast,eggs,bacon etc.My wife chose smoked salmon with a variety of cheeses and quality fruit,all food was replenished when needed.We ate in a part of the restaurant which I believe some guests were not aware of,a glass fronted dining room overlooking the sea with beautiful views of the sunrise,absolutely brilliant! Our room was spacious,clean,great bathroom and balcony,huge TV with a massive selection of UK channels.The hotel is a good example of a 4 star.We could have used the spa but chose to spend our stay enjoying the autumn sun. The only negative was the evening meal served in the sister hotel the 4 star MS Amaragua.Incredibly opulent entrance and reception area gave us high expectations,escalator into the restaurant showing a bright and roomy area.The starter,huge mixed salad was great,it was 4 star.The main course was where it fell apart,many options were missing from the servery with little effort to replenish.Worse was all the hot food was at best luke warm.A low 3 star for this course.Dessert was abysmal,all the items ended up in a small heap on 1 small chilled section,ice cream and a tiny selection of chilled cake,no creams,all the fresh fruit had gone,we were not late diners! Stay here again,YES,but forget the evening meal!

We stayed in the MS TROPICANNA - nice staff, clean but room very dated and no coffee making facilities. Room in my opinion let the rest of the hotel down as everything else was really lovely. We had the option to use the hotel facilities connected next door which were excellent, so our stay was really nice. Excellent food and lovely staff. Just the room needs updating

Lovely stay, excellent

Not really sure how this is a 4 star hotel at all ??? Really dated and old and no facilites other than the swimming pool were open during our stay ? No bar or way of getting drinks or snacks. It felt more like a hostel ? The bath had not been cleaned when we arrived and there was shampoo/ showel gel stains on the side . The bathroom had a tub with a shower hose over it but on the wrong wall so there was no room to move and the shower curtain sticks to you ! No non slip base so wasn't suitable for my 76 year old Mum to get in and shower without the risk of slipping over ? We were allowed to use the facilities of the sister hotel next door but would have been nice to just even have a vending machine or bar to get a drink in our hotel. The view of our "Sea View " room was excellent and the best bit about our room. The fridge was not very efficient and there was only one electric socket in the whole room. The hair dryer was very slow but got too hot to hold after a few minutes. I would not wanted to have stayed in the other rooms without a seaview as they only had views of the wall of the building next door. The reception staff were extremely friendly and always had a smile but this hotel has no welcoming atmosphere outside of summer months. When booking it should be made clear that there are no facilites during out of summer season months. It's a shame as the location is fantastic and this could be a really nice little gem if given a bit of TLC.

Stayed for 2 nights,felt very relaxed at the hotel especially with a bright and cheerful reception from the lady on the desk as we checked in.Breakfast was a good selection of hot and cold foods.I ate the typical English breakfast,cereal,toast,eggs,bacon etc.My wife chose smoked salmon with a variety of cheeses and quality fruit,all food was replenished when needed.We ate in a part of the restaurant which I believe some guests were not aware of,a glass fronted dining room overlooking the promenade and the sea with beautiful views of the sunrise,absolutely brilliant! Our room was spacious,clean,great bathroom and balcony,huge TV with a massive selection of UK channels and a very efficient fridge.The hotel is a good example of a 4 star.We could have used the free spa but chose to spend our stay enjoying the late autumn sun.Some guests have mentioned old and dated decor,we found the room more than adequate,the theme is after all "Tropical"The bar area was permanently closed but we could have used the one next door in the sister hotel the 4 star MS Amaragua.The swimming pool was open but we chose to use the larger pool in the MS Amaragua. The negative was the evening meal served in the MS Amaragua.Incredibly opulent entrance and reception area gave us high expectations,escalator into the restaurant showing a bright and roomy area.The starter,huge mixed salad was great,it was 4 star.The main course was where it fell apart,many options were missing from the servery with little effort to replenish.Worse was all the hot food was at best luke warm.A low 3 star for this course.Dessert was abysmal,all the items ended up in a small heap on 1 small chilled section,ice cream and a tiny selection of chilled cake,no creams,all the fresh fruit had gone ,we were not late diners!Stay here again,YES,but forget the evening meal!