Guest User
June 8, 2024
The trip started off not so great, we queued for nearly an hour to check in. Whilst we appreciate that these things happen, spanish guests were jumping in and getting served before us which I feel is unfair. Especially as a person who has a hidden disability, I was in pain waiting around and needed to lay down but again aware that it was a busy time but did not appreciate spanish guests jumping in and staff allowing it. Everyone should wait patiently the same as anyone else. The room itself was clean and comfortable, however a bottle of water would have been nice in the room- just an idea. The hotel was clean and tidy at all times. There was a horrible sewage smell from the toilet on the last day, but was not bothered as we checked out early for our flight home. The food was good, however was disgusted that birds were flying in and around the restaurant, very unhygienic and do not agree with this. The pool was perfect temperature, clean pool towels for free. Great location. Like that it had 2 pools, one out the back was lovely and secluded from the public. Nice cocktails. Apart from the birds flying around the restaurant, and long waiting queues and spanish guests allowing to be served first, apart from that it was a good stay.