From minute 0 the guy at the reception was pedantic, he literally took us to a cellar, the room was tiny, with an open jacuzzi 30 cm from the bed, the bedroom had no window, total darkness like in a cave. We complained and they took us to another room where the air conditioning does not work, again we complained and they took us to a third room and the receptionist complained, the whole time he was complaining, very bad trea**ent, he only blamed Booking. When we opened the closet to put our clothes in there were empty Redbull cans and empty boxes and a disgusting smell. To make matters worse, someone opened the door to the room at nine and something at night and I had just gotten out of the shower and saw me when I was getting dressed, we still wonder why they wanted to enter a room that is occupied. Expensive hotel and not recommended at all. WE HAVE NEVER BEEN IN A WORSE HOTEL THAN THIS AND WITH SUCH UNPROFESSIONAL RECEPTIONIST.
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