Days Inn by Wyndham Torrington

The service at the front desk is very friendly and comfortable

As we walked into the lobby, all six of us, we were greeted by name. Nice. Nope. The lady had cancelled our reservation because she couldn’t get the credit card to work. Didn’t just wait or call Wyndham, just cancelled it. Fortunately, sort of, she had three rooms for us all for three nights. Then, I had to argue with her to use the same card I used for the reservation. Now I have to deal with so called customer service hoping to get the rooms reattached to my account for points. Day two, I ask if there’s any more strawberry yogurt. There is yogurt, she says. But no strawberry. Oh, you don’t get to choose, she says. Next morning, a new lady simply goes upstairs and restocks the strawberry yogurt. It took three days to break the housekeeping code. We even asked about housekeeping as we went out on day three. Still had to schlep to the front desk for shampoo and conditioner because no housekeeping, That’s when I was told housekeepers don’t read english. So even if you turn your door hangar around to show blue, you’re up, no housekeeping. Our room was terribly cold. Nope, no extra blankets. Guests steal them so we don’t have extras. We had to bring a blanket from our relative. And the HVAC……it simply transfers electricity to the sound of a freight train. So…..keep your expectations low. You’ll get a bed and a shower. I wish there was another game in town.

Great customer service , clean rooms

Room was too cold could not get heat to work only 1 package each of regular and decaf coffee and there was two of us in the room however both of the people at the front desk were very pleasant

Great place! Staff is super friendly! I use this place regularly when the guests come to visit.

Not a good stay. TV wouldn’t work and the front desk was of no help. Short trip but a miserable one