Hotel in the forest, near the village of Tortuguero. Simple room with WC and small furniture. Breakfast, lunch and dinner à la carte and served in the hotel restaurant. Slow staff with no hotel training. The hotel does not provide written information about activities and there is no information about the resort and services. You have to ask about everything and be vigilant, because everything can change! The Mawamba group has several hotel facilities in Costa Rica and uses them to transfer tourists to and from its properties. The coordination between the group's transport services, which it uses to transport clients to Tortuguero, and external tour services should be better thought out. On the other hand, the winding roads and paths they use from Guápiles to get to Cablo Banco and then on to Tortuguero by boat, which takes 1 hour and 20 minutes, are not the most suitable, as they take up a lot of time and patience. The tourist's expectation of seeing the great variety of animal and forest life in Tortuguero is simply a fiction! It's simply marketing and not worth the money.