Traditions Hotel & Spa, Ascend Hotel Collection

I had forgitten my cuo there in one of the closets (long story). I gave them a call and they grabbed it for mw to pick up. Not only was it there for mw to pick up the next day, they cleaned it out too! The day time guest service worker was lovely!

Room was very very outdated and depressing. Grounds were ok, could have been kept up better. Brunch was missing food and took too long to fill. I was disappointed in this place, especially for the price in that area. Sheets on bed had a stain. Housekeeping gave a new sheet, but didn't put on bed until requested housekeeping to please give the proper sheet for bed!

I stayed here for three nights while in town for business. I picked the property because I like staying at 'non-traditional/non-chain' properties when possible, and this popped up within the same price range as other local chains. The staff was pleasant, and the grounds are nicely manicured, but the hotel itself could use some updates. The fact that it's an older building leads to a need for a fairly significant update. Carpets appeared worn, and in my closet the sprinkler piping was basically run through an unfinished hole in the drywall. My iron did not work well, so had to get another one. One of the two lamps in my room did not work, so had to have it replaced. Staff acted quickly to remedy these issues, but I was surprised to have them in the first place. General room cleanliness was acceptable, but I noticed some leftover lint and a stray hair or two in the drawers of the dresser. It was mainly small, attention to detail issues. I would not rule out staying here again, but I'd have to carefully consider my options. I also noticed that the noise from the downstairs carried very well into my room, which was at the top of the stairs above the tavern area. Things quieted down after 10 or so, but I was concerned that this could be a problem in other scenarios. This property could be great with a bit of $$ placed toward upkeep. For now, I have to rate it as 'average', but only barely so.

Apparently you can't respond to your original review to state no action was taken by the GM of the property without removing your first review...hmmmm. Previously reviewed on here the horrible conditions experienced at this Choice Hotel chain property. This is an old outdated property with terrible moisture issues and the pictures that are supposedly updated in 2022 were photoshopped images. There is evidence of mold damage all over the Jeanette Watson Suite...water damaged bathroom ceiling and cracked unsealed patio doors allowing moisture in. AC cant remove the humidity no matter how low you place the thermostat. The patio is covered with rubber horse stall mats probably to avoid leaking into the ballroom. Anyway...this is my second review since I wanted to edit my original review and instead it was removed along with the GM's response by Tripadvisor. I did reach out by emailing the GM by replying to his original email thanking me for feedback from the Choice Hotel website survey (which never posted my review). I have not heard back from him after a week. His original response was disappoin**ent after a 4 night stay. I would have left after the FIRST night but was locked into a prepaid rate which I'll never do again. I'm not looking for a refund. I'm not that type of person. I simply want it known to OTHERS this suite is a dump and should not be deemed habitable. Read the reviews about condesnsation and being a historic property as excuses. There was no central air in 1901.

We stayed at Traditions at the Glen to go to a memorial service for a dear friend, and there were several others in the family staying there also. The room was lovely and the bed comfortable. The bathroom had shampoo, conditioner, and shower gel provided in the shower and had ample towels. The thermostat worked, which was helpful since it was so cold outside all weekend! We arrived Friday night before the restaurant closed and though the menu seems limited, the food was delicious. There is a full service bar also. Breakfast is a buffet with scrambled eggs (I asked if they were real and was told they were liquid eggs(?)) and either bacon or sausage, and make your own waffles, cold cereals, bagels, fresh fruit, etc. The staff was very friendly and the history of the property is evident all over the first floor in photos of what the property was like when IBM owned it. I would stay here again, especially if the weather were warmer so we could play golf and enjoy the spa!

Moldy musty whirlpool suite but booked a no refund discount rate for 4 nights. This room should be shut down due to health concerns. Obvious water damage on bathroom ceiling and leaky patio doors that contribute to the damp musty feel. Wouldnt stay here again for free. Bought a cheap temp/humidity reader from Tractor Supply to see how bad it was. Kept room thermostat at 60 the whole time and temps read 68 degrees with 65 to 70% humidity. Put the reader on top of the thermostat to compare and it read 66 degrees and 62% humidity after an hour! Whole suite felt like a damp basement due to clogged exhaust fans and leaky doors that led to a balcony that had rubber floor mats all over it...went out there two minutes and that was it. All the furniture was sticky along with a soiled area rug and sticky wood floors. Even the drapery stunk of mold. Guess the place relies on weddings and catered events because I will admit its saving grace is the chef in the Tavern restaurant. NYC quality food and would come back if passing through the area just for a meal. Restaurant prices to me are decent for the amount and quality of food you get and this comes from two foodies. Service is passable although I dont know what they had working as the overnight desk clerk when I complained about these things. His reply was shrugged shoulders and telling me maintenance comes in at 7 AM.Noone ever came to check the issue out. This is an outdated property in disrepair that should only serve as a catering hall but can only attest to the suite I stayed in. Oh and the reviewer who complained about the Wi-Fi and was told it was weak at the other end of the hotel??? I was literally right on top of the office and the wi-fi was CONSTANTLY dropping about every 5 minutes. Very frustrating to see what else to do in the area and had to resort to turning on the data to my phone.

Extremely nice hotel at a reasonable price.

I always stay at Traditions when I am in town. Love the ambiance, the Spa, and the rooms. The location is center to almost everywhere I need to go when in town. Food is excellent too. Highly recommend.

We like to stay at Traditions when we visit our home town friends and relatives. Although there are a few signs of wear here and there, overall the place has been well kept. Our rooms were clean, staff were friendly and helpful and breakfast was more than sufficient, fresh and tasty! Did I say the staff were friendly? Such a breath of fresh air!