Clarion Hotel Townsville

Great service and good location Nice size clean rooms perfect for solo travellers or couples

I stayed here from Oct 25-28th 2025. The hotel have a new owner & renovation works are in progress. Only floor 1&2 are operational to house guest. Other floors ftom 3-5 were closed. The hotel lobby was also very spartanly furnished. Hence I am unable to provide further feedback except for good city location.

This is review for The Ville as we were moved from Clarion. The hotel has great amenities.  We loved our stay there.

Good location, clean rooms

Close to centre , ac was noisy needs service , otherwise would use again

It's a business hotel. It is what it is. If you need to stay somewhere reasonably priced, clean and in the CBD, this ticks the boxes. Outside, it's an architectural monstrosity. Inside is a reasonably comfortable hotel. My room was a decent size, clean and reasonably well appointed. My room was on the second floor and I could hear the traffic but the bed was comfy and Townsville is pretty dead at night so it didn't stop me getting a good night's sleep. The TV was modern and easy to log into my streaming accounts. WiFi was fine. I didn't need it, but I was given a wheelchair accessible bathroom. While that's awesome there is one available, there was no shelf or counter to put my toiletries, toothbrush etc. The toilet paper was just sat on the grab rail by the toilet and the lack of screens that make it a great shower for access meant water everywhere. Biggest issue:The lack of hot water. I had to run the shower on full hot for more than ten minutes and still only got a tepid shower. Would I stay again? Yes, as long as I'm not paying. If I was spending my own money, I'd go for something a bit nicer and closer to Palmer St or the strand.

There was pictures of a restaurant, bar, gym and laundry room. None of these are at the hotel anymore

The entire property needs maintenance and upgrades. Staff was friendly. I chose a Clarion property because they have a good reputation. Unfortunately this property was disappointing and not worth what we paid.

The room was very clean and tidy, plus very spacious with good in room amenities.