Apollo Resort Art Hotel

Good hotel! Only the location is a little bit not so nice but quite area. Good parking and swimming pool!

Unacceptable and not at all professional behaviour of the hotel owner! Specifically, we honored our choice of the Apollo Resort Art Hotel for my family to spend their holidays. Unfortunately, my father's death caught us off guard, two days before arriving at the hotel. This review is not about the services and facilities of the hotel because we were not given the opportunity to enjoy, due to the unfortunate event. However, communicating with the hotel owner was an unpleasant experience, starting from the moment I exercised my right to a refund of the deposit I had paid to book our room, as the trip was cancelled for understandable reasons. The disdain and refusal of the owner, Ms Christodoulou, forced me to contact the Consumer Ombudsman. The Authority's persistent proposal for the return of the deposit, as the owner was obliged to pay, due to force majeure, was not respected by her. Professionalism requires respect for the client, understanding of the specificity of each individual case, knowledge of and compliance with the legal framework laid down in civil law and maturity in client relations. The owner's antiquated mentality of entitlement has been imbued to such an extent that it has left no room for basic professionalism. She needs work on communication skills, flexibility and adaptability to move away from her easy and temporary business profit. The quality of the service is not only in the rich breakfasts and amenities, but also in the "maturity" of her attitude towards the customer, as befits the management of any 4-star hotel.

The view from the rooftop restaurant is amazing! From there you can see the mountains but also enjoy the beautiful sunset. Lovely owner Georgia is very supportive and speaks many languages.

Spent a great time here with a group. Giorgia and her team understand real hospitality, Hotel is in great shape, food was lovely and the traditional greek evening as an additional bonus. The terrace is wonderful, too. Very recommendable

We have been several times in Greece and have had a lot of apartments and hotels. But Apollo Spa Resort has become definitive our Nr.1 ! Everything was perfect: the new roof terrace with surprising food ( not the normal touristic food) , the cleaning, the marvellous swimming pool, the beds and the surroundings. Near a small town, where you can regard the daily life of the Greek, near beautiful beaches where you have free sunbeds en hear only the sound of the waves. We have had never before such a perfect holiday. We would highly recommend this hotel! Thanks to the wonderful staff.