Room (as usual) and reception great. Particularly Natalia. On arrival, outside of pub/restaurant, glasses left uncollected and ashtrays not emptied so didn't look great. Consequently discovered this area understaffed would seem, focus is on restaurant but in bar area left waiting quite a lot. Thankfully one member of staff, a lady, went out of her way to attend on the 2nd night. Ate in restaurant both nights, food pretty good but a bit overpriced