Heritage Park Pontypridd, Trademark Collection by Wyndham

It was very clean service was impeccable the food was excellent

We booked this hotel last minute due to another hotel cancelling us. The staff were very welcoming, extremely friendly and couldn't do enough for us. The hotel was very beautiful with a nice bar lounge area downstairs which stayed open until 1am. Our room was nice, although we had a room with a velux window so it felt very dark. We didn't have any view and didn't like that we had no window to open for fresh air. I think this was just unfortunate for us due to booking last minute and the hotel finding 4 rooms to accommodate us. Our friends who stayed had nice rooms with windows. We would definitely stay here again.

What the hotel lacked in amenities( a mini fridge in the room) it more than made up for with the service. The staff are amazing and went more than the extra mile to make our short stay amazing and comfortable. The rooms were clean, spacious and comfortable. The location is 30 minutes out of Cardiff, but very picturesque. Lots of parking available. I would recommend this to anyone. It is a 3 star but to me felt nothing less than a 5 star. Thank you for making our weekend get together extra memorable.

What a gem. Conveniently located fir the mining heritage site next door, comfy and clearly they’re doing some refurb work to make it even better. Good restaurant with very sensible pricing, comfy, clean rooms and excellent breakfast. Will be back !

The reception staff were all great. They are very helpful and friendly. Especially Thanks for the handsome guy. He's so gentleman and cheerful. Also, two pretty ladies at the reception. The bedroom was Clean, Spacious and comfy. The breakfast was delicious. Free Parking.

Nice big hotel. Friendly people. Came back to our room was clean. Near by shops too. Had a nice 2 nights. Thank you

Old poorly maintained bedding like lumpy porridge . Great that parking was available but there were not many people staying there and fire exit door proper open. Seemed to lack security in my mind. Smelled moldy. Food was convenient on-site as well as a bar.

We arrived at the hotel tired from a long day. There was a wedding party going on with very loud music. The music carried on until past midnight and the wedding guests were making noise in the hallway late at night. The pillow was very lumpy and uncomfortable. I had an awful nights sleep and wouldn’t stay here again!

Arrived and the hotel receptionist was very helpful. However the room was awfully dated. Mark on the bedsheets, marks on the curtains, bath panel broken, rusty bin. Then I come down to have a light bite at 4pm to be told that wasn’t available. Even though the room advertised light bites between 12pm and 5pm at the bar. I do not recommend.