Hotels Near Depanneur 5 Etoiles in Trois-Rivieres

My husband and I spent 2 nights last weekend at the Hotel Oui Go. The location was great and except for some noisy guests (more about that below) we thought the hotel was great. We checked out Sunday morning. We were on the road headed to Montreal when the hotel called us. They claimed that we had left soiled towels in the bathroom which were uncleanable and would have to be replaced. They were adding $17 to our bill. They were actually quite insulting to us. I am a 62 year old retired professional. Several years ago I had a surgery to remove a cancerous growth from my face. I use a tinted moisturizer to hide the scar. I used Clarins BB cream last weekend. It is an oil free product. I noticed there were traces of the BB cream on a towel but I thought nothing of it: I use this product at home and have never had a problem cleaning the towels. Surely the hotel has a commercial cleaning facility? My husband and I have travelled the world. We have NEVER had an experience like this. We told the guy on the car phone that this was a first, and that we had intended to come back to the hotel in May but that we would be changing our minds and did not want to come back. He didn't care just kept repeating that our towels were dirty. Seriously, we have never had an experience like this anywhere. In addition, I will add that the room was cold (we didn't complain about this because the outside temperature was frigid) and there was a LOT of noise on Saturday night from other guests -- doors banging, people running in the hall, some woman in the room next door moaning (goodness the walls must be thin). We didn't complain as (because of COVID) there was nobody manning the front desk so there was nobody to complain to. But they complained about an oil free product on a towel before they even tried to clean it? We won't be coming back...

Good experience overall. bed and room was nice and clean. person on site were nice . very good breakfast with good quality. we will recommand to our friends. location is good because it is close to the highway.

Friendly staff. There is a Thai Food restaurant opposite to the hotel.

I cannot say enough about this hotel & it’s employees. We originally planned to stay 3 nights to move our daughter into her dorm room (U of Ottawa), which was only a 5 minute drive from the hotel. Due to some complications with our daughter’s dorm room we ended up having to extend our stay for one more night….and then one more night after that. Despite having to extend our stay twice, the staff was extremely accommodating and while we did have to move rooms once (our fault), the staff made sure that it was as seamless as possible, allowing us to stay in our old room until the new one was ready. Since we booked our room through an online hotel booking site, rather than through the hotel directly, we normally would have had to check out & then come back later in the afternoon to check into our new room (again completely our fault and decision). Thankfully Abdul from the front desk arranged for us to stay in our current room so we didn’t have to go through that hassle. As for the rooms themselves, they are great, very clean, comfortable, spacious, plus having a full kitchen AND a washer & dryer in the room was a huge benefit. We’ve stayed in several other hotels that offer ‘suites’, but they didn’t have the amenities or space this hotel offers. Having on-site underground parking was a bonus, especially considering the limited parking in this area & that there are several restaurants & stores right outside the hotel. Furthermore, every staff member we encountered was extremely pleasant, helpful & never made us feel like we’re asking too much, whether it was asking for an extra coffee pack, directions/suggestions for restaurants or in our case moving room etc.,. The only thing we would change would be booking with the hotel directly, instead of using one of the online hotel booking sites as we unfortunately did. We didn’t save any money using the site & it would’ve made things a lot easier if we just booked directly with the hotel. We will definitely stay here again & would recommend this hotel.

Hotel location is good, the reception service is very good, because the booking on the booking, a small mistake at the beginning, and later the front desk helped us solve, thank you! The shortcoming is that the room is not soundproof.

The hot spring paradise in the deep mountains offers a good price. Rich breakfast and well equipped. Really enjoy the service. It is recommended to like, originally check out at 11 o'clock. Free delay to us until two o'clock. 💯. Five stars like!

Spectacular view on the lake The hotel is in a very calm location, one hears just the wind blowing. We loved the rooms, very spacious and clean. We loved very much the jacuzzi outside (covered however!). The staff is very helpful. On the negative side, the rain shower had a very small debit and setting the right temperature was not easy, the thermostat reacts too slowly. We found the mattresses much too soft. More surprisingly, a trolley with rests of food remained one day in the corridor even after we highlighted this to the receptionist. Not hygienic and pleasant to see old food abandoned for so long. The sauna is very small and not so cosy, only sitting position is comfortable. There is no lift so those with heavy luggage better call on male staff at the reception. If only a young lady is present, one may have a problem. For guests with reduced mobility, rooms at the ground floor are perfectly accessible. Overall, a nice and calm place.

I’m so thrilled with my stumble upon Montfort. The history of the magnificent building was what first awestruck us. It’s just breathtaking. Everything exceeded my expectations. Everything was so clean, the staff were genuine, welcoming, and accommodating (everyone seemed very happy). We don’t speak much French but communication was never a problem. The amenities like the giant rooftop hot tub, REAL breakfast, and the spa included in your stay absolutely blew me away. I could go on about the spa for days; clean, spacious, luxurious. I couldn’t believe I was paying the same for this absolutely perfect hotel stay as I did for any of the other hotels on our trip. Affordable. Comfortable. Outstanding!!