Scottish Inns Troy

The whole place seems run down and dingy, old icky carpet, water stains on the ceiling, etc. But we just needed a place to sleep and shower and for 65 dollars I wasn't expecting the Tah Majal. The bed linens appeared clean and bed was reasonably comfortable. As for amenities, there was one tiny bar of soap and about 1/8 of a roll of toilet paper. I went to the office and asked for another roll, which they gave me, and inquired about ice. The ice machine is broken, they told me, so no ice, but they did offer me two bottles of water. The next morning we got ready to take showers and there was no hot water. I don't mean that the water was just warm, or that it didn't get hot enough. I mean that when you turned the hot water know no water came out at all, not in the shower or the sink. After getting dressed I went to the office and rang the bell a couple of times, but no one ever came to the desk. I found the lady who was cleaning a room and she said she was the only one working. I asked why they would rent me a room with no hot water and she said all the other rooms have hot water, mine should, too. So I asked her to come see and when she determined that, sure enough, there was no hot water, she told me she could open up another room for us to take showers in. I told her we had already dressed and needed to get on the road and didn't have time to do that. I asked for a refund. She called her manager on the phone who told her no refund. I told her I should at least get half my money back, since I did get to sleep but couldn't shower. She called him again and then told me she could only give me $20.00 back, which she gave me in cash. I would not recommend this place. When I went into the office this morning there was a sign taped to the wall I hadn't noticed last night that said, "No refunds after 10 minutes."