The Ritz-Carlton, Lake Tahoe

The Ritz-Carlton, Lake Tahoe Reviews

The Ritz-Carlton, Lake Tahoe

13031 Ritz Carlton Highlands Ct, Truckee, United StatesView Hotel Details
The Ritz-Carlton, Lake Tahoe
The Ritz-Carlton, Lake TahoeThe Ritz-Carlton, Lake TahoeThe Ritz-Carlton, Lake Tahoe
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The Ritz-Carlton, Lake Tahoe Guest Reviews

4.3/5
Very Good
44 review
Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.3
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All Reviews(44)
Positive reviews(40)
Reviews with photos/video(1)
Negative reviews(4)
Guest User
Deluxe Room 2 Queen Guest room, Fireplace
Stayed in Jan 2024
Family
5 review
5.0/5
Outstanding
Posted on Jan 24, 2024
Very good, looking forward to booking next time
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lenti
One Bedroom Suite
Stayed in Dec 2022
Family
8 review
5.0/5
Outstanding
Posted on Jan 20, 2023
Top Lake Tahoe ski family hotels. A suite plus twin beds is perfect for a family. Checkin is a bit slow, but I think everything else is perfect. Compared with other Ritz, the lounge feels like a decoration. The price/performance ratio is not high, but other places are not cheap. The restaurant in the hotel that starts with ma is of good quality
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Anonymous User
Deluxe King Room
Stayed in Aug 2023
Friends
34 review
3.0/5
Posted on Sep 24, 2023
There is a problem with the settlement system and money keeps being deducted.
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Guest User
Room, 2 Queen Beds, Fireplace, Mountain View (Mobility Accessible, Tub)
Stayed in Apr 2024
Family
7 review
5.0/5
Outstanding
Posted on Apr 18, 2024
Good food, beautiful environment
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Guest User
Deluxe King Room
Stayed in Feb 2023
Family
14 review
4.0/5
Very Good
Posted on Apr 17, 2023
Overall, the ski season is convenient but not cost-effective.
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Paul
Stayed in Jan 2024
Family
3.0/5
Posted on Jan 3, 2024
Run down, food off and on...hot main, cold sides (that shouldn't be cold). Screwed up reservation, lost room, tried to fix it...staff was nice, tried their best, were a little green. I don't think I'd book this place again.
Birthe
Stayed in Nov 2023
Family
3.0/5
Posted on Nov 26, 2023
Sadly there was a number of things that did not work in the residence:TV, fireplace, main light switch in bathroom, shower handle, microwave and dishwasher (broken glass in there). For a resort such as The Ritz Carlton this is really not up to standard. Staff was very friendly, but unable to fix these items after multiple attempts. Out of the three days we stayed, we spent more than half a day attempting to fix at least some these things. I would appreciate a partial refund - the property could not do so, since I booked via Orbitz.
Diana
Stayed in Oct 2023
Other
4.0/5
Very Good
Posted on Oct 23, 2023
The hotel is very outdated with cracks in the bathtub and dusty carpeting - had allergies all night due to the dust. Does not have a 5 star feel, small rooms with tiny balconies with hardly any standing room (no room for chairs or anything). The staff was amazing, especially room service staff, went above and beyond.
Jason
Stayed in Sep 2023
Family
5.0/5
Outstanding
Posted on Sep 27, 2023
I recently had the pleasure of staying at the Ritz Carlton Lake Tahoe, and I must say, it was an absolutely unforgettable experience. From the moment I arrived, I was greeted with warmth and genuine hospitality from the staff. The attention to detail throughout my stay was truly remarkable. Every aspect of the hotel, from the beautifully appointed rooms to the exquisite dining options, showcased a commitment to excellence that is unrivaled. The level of care put into ensuring the comfort and satisfaction of guests was evident in every interaction. The staff at the Ritz Carlton Lake Tahoe went above and beyond to make my stay memorable. Their professionalism, courtesy, and willingness to accommodate any request was truly commendable. It's clear that they take great pride in their work and are dedicated to providing a top-notch experience for their guests. The location itself is a paradise for nature lovers, with breathtaking views and access to a wide range of outdoor activities. Whether you're a skier, hiker, or simply seeking a tranquil retreat, this resort offers something for everyone. I can wholeheartedly recommend the Ritz Carlton Lake Tahoe to anyone seeking a luxurious and unforgettable getaway. This establishment truly sets a standard of excellence in hospitality that is second to none. I'm already looking forward to my next visit!
Aida
Stayed in Sep 2023
Family
5.0/5
Outstanding
Posted on Sep 3, 2023
We loving everything about the place. Really nice set up, service is superb it’s a bit on a pricier side but well worth it.
Eyad
Stayed in Nov 2023
Family
5.0/5
Outstanding
Posted on Nov 23, 2023
Excellent, clean and well maintained. The staff is truly wonderful.
Victoria
Stayed in Aug 2023
Couples
5.0/5
Outstanding
Posted on Aug 21, 2023
a secluded, elegant mountain retreat with a fabulous restaurant, wine selection, pool and spa
Lin
Stayed in Dec 2023
Family
5.0/5
Outstanding
Posted on Dec 18, 2023
Convenient ski in ski out. Excellent ski valet.
Ankur
Stayed in Jan 2023
Other
1.0/5
Posted on Jan 28, 2023
The housekeeping staff was extremely rude. She stomped into the room and yelled at us when ww asked for fresh towels and for our bins to be emptied claiming she was off duty and the front desk had summoned her 👎terrible experience. Never again. Do not recommend
Srividhya
Stayed in Apr 2023
Family
5.0/5
Outstanding
Posted on Apr 20, 2023
It’s a beautiful property with great staff and focus on guest experience