GGuest UserI want to warn everyone against booking a cruise with this company.
They sell cruises that do not actually exist as advertised. We purchased a 3-day, 2-night cruise and paid extra for a large 54-square-meter cabin on Deck 3. However, after we had already checked in, we were informed that the cruise would last only one night. The next day, we were taken back to the port and transferred to a completely different cruise for another night.
As a result, we did not receive the cabin we had paid for. Instead, we were downgraded to a tiny cabin on Deck 1. The promised itinerary was not followed, as we spent time returning to the port and waiting for a new check-in process. We lost valuable vacation time because of this.
To make matters worse, the cabin was extremely dirty and poorly maintained.
Please be very careful when booking with this company. The reality is completely different from what is advertised. The photos and descriptions do not match the experience you will actually get.
That being said, I would like to acknowledge that the staff were friendly and helpful throughout the trip, and the food was tasty and enjoyable. Unfortunately, these positive aspects could not make up for the misleading advertising, downgraded accommodation, and disappointing overall experience.
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