I always get nervous about trying a new hotel after reading reviews but would not hesitate to stay at this holiday inn express the next time I pass through Tucson! We had a little mix up with our reservation but Fernanda was quick to straighten out the confusion and followed up with a personal phone call to confirm early check in. Room was clean, beds super comfortable, breakfast was delicious and included many hot and cold options and the staff was constantly refilling. Location central to lots of activities!