Quality Inn Tucumcari

We have stayed at this motel about 5x's as we transit from Phoenix to Wisconsin. The first 3x were great. We found the restaurant to have good food and great service. The last two times the restaurant was closed but the breakfast bar was open #4 and the options were good but this last time the offerings were sp****. Juice was empty and the attendant sat in a chair and did not keep the countertops clean. Most disturbing was the rate were were quoted when we called the hotel # and were apparently transferred to central reservations was NOT the rate we were charged when we got there. We had the name of the person we spoke to as well as the confirmation #. The rate for the room was $10 more plus they charged us $50 for our two cats. We were quoted a rate so $25 total for two cats. It happened that the manager was there and he said "well you did not talk to us", no we talked to the person that answered the phone # listed on the website for the hotel. Said that our deposit would not be refunded if we chose to go elsewhere. Thus we paid $35 more than what we had planned and did not even get a decent breakfast. Our cat's litter box is on a large plastic shower liner as is there food and water so there is no damage. We stay at 3 motels going each way and we have never paid $50 for our cats.

Well I had trouble locating my room. Did not realize rooms behind where I parked. My bad.

Roof was not clean. Stayed here two times with same conditions. Will not stay again.

Right by the highway so it was easy to continue our journey. Hot breakfast in the morning.

Very clean and updated. Slept very well!!

Old, but serviceable. Easy off and on access to Highway 40.

The clerk at the front desk was the nicest, sweetest person! Thank you Kendall!

Carpet is old and dirty, bedsheets and towels are filthy. Bathroom sink smells like sea****.

Very pleasant