The location of the hotel is perfect, near the ferry stop. The staff is amazing and go out of there way to help you if you have a question or a problem. There is always somebody who can ask in English. The rooms are clean, have amazing beds, enough space, good lighting, warm showers and we enjoyed our view over the lake very much. When there is a powercut the hotel uses it own generator, so the lights and fan stayed on. Breakfast is served by the pool, we always where one of the last to have breakfast, but the buffet was still sufficient. When there not to many people in the hotel, the staff makes you the breakfast you choose, which is also nice. There are stairs but we had a room on the street level, so we just had to use them for breakfast and the swimmingpool.