Upon arriving we were told they did not have any clean rooms and that we shold stay at a "nicer hotel". No joke, the whole experience was sort of sketchy an unnerving. He held up 5 - 6 rooms keys and siad al the keys had been returned by others as the rooms had bugs and roaches. We did not stay based on comments by staff and had to find another hotel very late in the night. Was not EZ. I contacted Rassel at ********** the night of the 19th once we left the hotel and cancelled our 2 rooms for 2 nights and do not expect any charges.