Maison Tulum

we had comfortable stay

Beautiful hotel!!! This hotel is soo beautiful. The owner takes so much time to keep it looking amazing. The owner would greet us and always check in which was really nice when we came in. The rooms are just simple and classic. Honestly one of the prettiest places I’ve ever seen. It’s like a jungle with all the hidden gems everywhere. The roof is really nice and always has a great breeze. I would recommend this to friends and family in a heart beat. There is a cafe/restaurant attached below the hotel which has amazing owner/staff and the food is insanely good! Good coffee and good food! Honestly so happy we didn’t book a resort style place. This was so much better!

Guillermo the manager was so welcoming and helpful. The property was beautifully decorated. Rooms were clean and bed comfortable. The breakfast was amazing and all the staff were extremely kind. Highly recommend this place.

A very brief stay for just one night after arriving into Cancun and gerring the ADO bus down to Tulum. Easy walk from the bus station a very friendly welcome from Guillermo and the room was clean and comfortable with a nice big bed. Lush gardens and a cute parrot. Thank you

Very convenient place, cleaness is great and the place has a great vibe. Guillermo provided great host service!

Positives: - The location of Maison is great, a short walk to the main road and to the ADO bus station but out of the main 'noisy' area - We loved the decor and the authentic feel of the place, especially the rooftop areas - The room was spacious and clean - The cafe served nice food and the people serving were lovely - The staff in general were very nice and helpful and made us feel at home Negatives: - when we arrived at 8.30pm the main door was locked (it's always locked for security), but we had to wait for quite some time ringing the bell before anyone came to let us in. - the description when booking said that bikes were available to rent from the property which was not the case, however they did recommend where we should go for this - the property does feel a little old with a slight musty smell, low water pressure etc. this didn't bother us as we were only there for 1 day but may bother others - we were very unfortunate that on our second night there was a huge party/concert across the road which started at around 6pm and went on until 2am with extremely loud music. While this is of course not the fault of the property, it was not acknowledged at all by anyone when we didn't get any sleep and was impossible to ignore. That really let the score down as it was just such an awful night and we had a long day of travelling the next day.