The Waves Tulum by Bnb Experience

The Waves Tulum by Bnb Experience Reviews

The Waves Tulum by Bnb Experience

Kukulkan, Región 01, Mz 32, Lt 01, La Veleta, Tulum, Quintana Roo, 77780, MexicoView Hotel Details
The Waves Tulum by Bnb Experience
The Waves Tulum by Bnb ExperienceThe Waves Tulum by Bnb ExperienceThe Waves Tulum by Bnb Experience
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The Waves Tulum by Bnb Experience Guest Reviews

4.1/5
Very Good
125 review
Verified reviews
Location3.8
Amenities4.2
Service4.0
Cleanliness4.3
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All reviews(125)
Positive reviews(23)
Reviews with photos/video(7)
Awesome rooms(7)
Awesome stay(6)
Large rooms(6)
Negative reviews(2)
Dragon1988
Signature Studio with Balcony
Stayed in Jul 2024
Solo travelers
159 review
4.7/5
Amazing
Posted on Jul 23, 2024
Excellent hotel, great facilities that includes spa, sauna, cenote, jaccuzi, etc. Little away from beach but one can rent a bike nearby for 500 pesos a day. Room have microwave, toaster, cooking utensils, etc. One can buy from 7-11 or mart and can make own food too.
Aoibheann Maria
Signature Studio with Balcony
Stayed in Jun 2024
Solo travelers
14 review
4.2/5
Very Good
Posted on Jul 1, 2024
The hotel is amazing just like the pictures! There is even many jacuzzis a steam room & a sauna. Also so many pools! The room is so big & has everything you need! Very modern & comfortable. The only downside is it is in the middle of the slums so it’s not the safest area esp as a solo female traveler but even though it’s in the slums of poverty nothing ever happened to me the locals actually tried to help me with my suitcase and to find the hotel.
Guest User
Deluxe Studio with Large Balcony
Stayed in Dec 2023
Family
3 review
4.2/5
Very Good
Posted on Dec 20, 2023
Good facility, helpful staffs. Road around the hotel are rough and wifi broke down towards our last night
Guest User
Deluxe Studio with Large Balcony
Stayed in Jan 2024
Couples
2 review
4.7/5
Amazing
Posted on Feb 28, 2024
The hotel was very stylish and rooms very spacious and well equipped. We had a great stay. The staff were lovely, warm and welcoming. They really went out of their way to help you with booking trips and taxis. Breakfast was good.
Lunavat
Signature Studio Private Plunge Pool
Stayed in Dec 2023
Couples
2 review
4.0/5
Very Good
Posted on Jan 11, 2024
The road to this hotel is under construction. Neat and clean otherwise. Breakfast is not that great though for vegetarian or vegans .
Melvin
Deluxe Studio with Private Plunge Pool
Stayed in Feb 2024
Travel with friends
18 review
4.7/5
Amazing
Posted on Feb 22, 2024
Would have been better with partner, clean place, breakfast was lame though
Guest User
Deluxe Studio with Large Balcony
Stayed in Mar 2023
Family
6 review
4.2/5
Very Good
Posted on Mar 4, 2023
The amenities of big room is very good.
Stanislav
Signature Studio with Balcony
Stayed in Nov 2023
Business travelers
48 review
4.2/5
Very Good
Posted on Dec 4, 2023
Just hotel
Guest User
Signature Studio Private Plunge Pool
Stayed in Sep 2024
Solo travelers
1 review
1.5/5
Posted on Oct 7, 2024
Bad room service, no cleaning was done on any day during my 4-night stay and they barely changed the towels one day because I demanded it, there were always cockroaches and other types of bugs in the room, the internet never worked and the breakfast was terrible. To get in and out of the hotel I had to walk through mud, it was horrible!
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Anonymous User
Signature Studio with Balcony
Stayed in Jun 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jun 9, 2024
The price-performance ratio is very high, safe, comfortable and warm, and I recommend everyone to come. The price-performance ratio is very high, safe, comfortable and warm, and I recommend everyone to come. The price-performance ratio is very high, safe, comfortable and warm, and I recommend everyone to come.
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Guest User
Signature Studio Private Plunge Pool
Stayed in Nov 2024
Couples
1 review
1.0/5
Posted on Jan 16, 2025
Unfortunately, a very bad hotel. We had booked 6 nights but left after 3 nights. You were supposed to get breakfast in your room. You could order and get it at 8:00, which we did, one morning they came 40 minutes later, the other morning they came 1 hour later. And no apology, just "we have others who also order". Nonchalant. We had also been told to pay in Mexican pesos, they tried to get us to pay in dollars. (Which of course would cost us quite a lot more.) After a little argument we had to pay what we were supposed to. One day we had no power in our room. There was power in other rooms but not in ours. So we had to shower in the dark. The hotel is also very poorly located. Felt unsafe to go out. Many reasons that made us move hotels. (We didn't get anything back for the 3 remaining nights that we didn't stay there.) In short, I recommend not staying here for several reasons. It also showed that there would be a pool bar but it was completely closed. The hotel felt completely deserted and dead, we hardly saw any other people staying there and it was very uncomfortable to even be there. Something felt very wrong about the hotel and absolutely nothing was good there.
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라클
Deluxe Studio with Large Balcony
Stayed in Aug 2024
Travel with friends
20 review
3.7/5
Posted on Sep 2, 2024
Although it is located a bit out of the way, the room condition is fine. There was a bit of a problem with the sink drain. I wish the receptionist could speak simple English.
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Estelle_26
Signature Studio with Balcony
Stayed in Jan 2024
Solo travelers
4 review
3.5/5
Posted on Jan 6, 2024
The rooms are very nice and clean, nothing to complain about the accommodation aspect, it was perfect. The downsides concern: the accessibility of the hotel if you do not have a rental vehicle, the non-existent friendliness of the staff (small exception for one of the receptionists only), restaurant and bar closed, only 1 maintained swimming pool out of the 3 ...
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Guest User
Signature Studio with Balcony
Stayed in May 2024
Family
18 review
3.7/5
Posted on Jun 8, 2024
The room is large and the location is convenient only if you drive.
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Nicky1226
Signature Studio with Balcony
Stayed in Dec 2023
Solo travelers
25 review
4.7/5
Amazing
Posted on Mar 12, 2024
The price is a bit expensive. Good location. It's convenient for eating and shopping around. The room is big. Night life is abundant. It's also very convenient to get to the station. I will choose to stay here again when I go to Cancun in the future.
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