Thompson Savannah, Part of Hyatt

Can we paraglide off the top ?

Very nice hotel with friendly staff. Quiet area that was pleasant. A little bit away from the historic areas but still an easy drive or even walk.

Beautiful hotel but the beds were SO UNCOMFORTABLE! My husband barely slept because the beds were so hard! Probably won’t stay again because of this.

Convenient and quiet location for families. Pleasant and professional staff.Charlie the hotel driver was very helpful and several at the front desk with whom we interacted. Pet friendly and kid friendly. Good in house restaurants easy 10 minute walk to river street and town

Amazing new property, rooftop awesome!!!!

Nespresso machine in the room worked fine but espresso was too strong for our tastes. I would sooner have a K cup with a good brand of coffee. The taxes and assorted fees added to the bill are a bit ridiculous but the hotel doesn't control this. Room prices are high enough by themselves. Playing musical chairs with the parking spots around the hotel is no fun.

Our family has always stayed at Perry Lane and decided to give the Thompson a chance this time since we were just passing through on the way to Florida and then on the way back North. The hotel is cute, clean, and easily accessible by car. The rooftop bar/restaurant is definitely a highlight with beautiful views, dedicated staff, and cute, although somewhat limited, middle Eastern menu. The worst part of our stay was the downstairs staff. After a six hour drive our room was not ready for check in until 6 pm. We made the front desk person take off the outrageous resort fee. As well, the doorman seems to be misunderstanding his job. As we were walking in with all our luggage, he just stood there instead of opening the door for my two daughters who were struggling to open the doors with their suitcases in hand while he told them to go through the other door and pull harder. Finally, the front desk lady at check out tried to refuse to provide me with a copy of my invoice, saying I should ask *******. I had to explain to her that ******* would not have my actual restaurant and other hotel charges on file. I think Hyatt should send in a team to train the staff to make the experience more professional and graceful, because the property definitely has potential.

I had a wonderful stay! I love all the amenities available, the bar, restaurant, and bakery. I didnt take the house car, maybe next time on a longer stay. I like that it was in a quiet area but close to the shops and restaurants if you wanted to venture.

Pretty absurd waste of money, room service was so bad it was kind of funny