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Homewood Suites by Hilton Tyler

Homewood Suites by Hilton Tyler

4.3/543 Reviews
The location was perfect, easy to find, and parking was easily available for handicapped guests. The room had a lot of outlets for charging devices and lighting was plentiful. The shower was fine for me, but my husband complained about the water pressure. The breakfast was okay, but had too many carbs. The robust coffee was good but it ran out fast. The cleanliness of the hotel left much to be desired. Carpet, both in the hallways, and in the room, were filthy in places. Fresh towels had to be obtained at the front desk. The same with the shampoo. Soap came in the form of tiny pieces. We had to request room service and when she stopped by, she only gave us towels. No soap. No shampoo. She never. Cleaned the room. We had overflowing wastebaskets. My question is, when did the Hilton hotel chain become a budget hotel? I used to love staying at the Hi,Tom Garden Inns, but not so much the Hilton Homewood suites. The free water was great because we were going to a baseball championship and needed cold water in the 100 degree heat.

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