Well we rented a double queen room, one of the beds was broken. The room wasn’t cleaned the best and there were hairs on the floor. The vent pushing out air was so loud it sounded like I had my ear up to the turbines of a plane. The water in the bathroom sink got so hot my son burnt himself while trying to wash his hands. The encounters that I had with the girl at check in was less than delightful, she made it very apparent that me asking for a lower level room since I had a pet with me was a huge inconvenience.