Parkside Plaza Muscat

Was expecting quite room,unfortunately the noise of other room and the fire alarm early morning so bad my kids and me couldn’t sleep the whole night At the room there was side lamp was unplugged with no socket the cable was unsafe for my kids Mini bar was empty and they changed us for the waters More and less I don’t like the stay I don’t recommend any family for a visit so far unfortunately,

I and my friend went tonight to skyview shisha lounge and we really noticed the african lady named aisha. She work really hard and very polite, professional lady. We hope to see you again soonest.....

Reception We book the hotel after 2years This hotel it was the best hotel we used to stay with my family and we used to recommend to everyone and post in the social media. But unfortunately this time the service it was very bad we arrived at 6pm they was no bellboy to help with the lagege we take our lagege by ourselves from the car. During the c/n we request for late c/o for the following day as we have a flight at 8pm but the receptionist did not accept , says that the hotel its very busy, which we understand but we have request to give as even another room we can use to take shower,as we was planning to go for jogging. but also they did not accept . Which I can't understand that they did not have any choice to give us. The room The room was smell humidity, the toilet smells sewege, the Ac in the room was very derty. We request for water call Reception, we have to wait for 25 minutes and again we have to call again , the staff was very rude. They was No apologies we have to walk on the floor to check the hk staff who can give us the water. Restaurant The buffet dinner and breakfast it was very poor the food without test they was No choices and the food was cold and we have informed one of the staff. I don't think that anyone was satisfied with the buffet. Even you can see people they are taking round just to see what they can eat . We have seen buffet in other hotels very limited but the quality of the food make you feel satisfied. But this hotel there is no any single food we eat it was good. Swimming pool When we was swim we found some broken tails inside the swimming pool which it's very dangerous. The staff was cleaning the swimming pool when we was in the pool and pullout the dirty water inside the pool. Spar Steam and jacuzzi was amazing but the towel was smells very bad . I use my dress to dry myself. During the c/o we was waiting at Reception for 35 minut. Cofee shop outside the staff was amazing and the cofee was very good.