HG2Q+245 - Beach road - Sh.saud Bin Rashid Al Mualla St - Al Medan, Umm Al Quwain, Emirate of Umm Al Quwain, United Arab EmiratesView Hotel Details
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Umm Al Quwain Beach Hotel Guest Reviews
4.1/5
Very Good
61 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.1
Service4.1
Cleanliness4.1
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All reviews(61)
Positive reviews(41)
Reviews with photos/video(8)
Negative reviews(9)
Guest User
Standard Suite, 1 Bedroom, Balcony, Garden View
Stayed in Jun 2024
Family
16 review
2.2/5
Posted on Jun 19, 2024
The location is good, but the services are weak and there are no facilities or assistance
Guest User
Standard Suite, 1 Bedroom, Balcony, Garden View
Stayed in Apr 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on Apr 30, 2024
Everything was fine
Anonymous User
Standard Suite
Stayed in Nov 2022
Family
1 review
4.2/5
Very Good
Posted on Dec 2, 2022
Excellent beach escape. I
Wenmengl
Standard Suite, 1 Bedroom, Balcony, Garden View
Stayed in Feb 2024
Solo travelers
166 review
5.0/5
Outstanding
Posted on Feb 28, 2024
Lumi beach is particularly good. I personally feel it is the best beach in the UAE. The water is clear, the sand is fine, and the waves are big enough. The room is very clean, and the beach is right outside the door. Families with children may like this, and they can play in the sand when they go out. But I don't like beach rooms now. On the one hand, it is too close to the sea and humid, and on the other hand, the bathroom is at the deepest part of the bedroom. , stepping on sand all over the room. One more thing, in this room layout, the water bar is at the deepest part of the living room, and the bathroom is at the deepest part of the bedroom. To pour some tea, you need to go around the room. I changed to another room the next day and I liked it better.
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6/14
Anna Zavialova
Standard Suite
Stayed in Oct 2023
Family
35 review
4.7/5
Amazing
Posted on Oct 18, 2023
Removed one star for service. In this class of hotels, all accessories should be immediately in the room, and not upon request. There was a misunderstanding about the configuration of the rooms, and the administrator did not try to solve this problem, which in fact was a small matter, but left a residue and a bad mood. And all you had to do was provide bed linen for the child and that’s it. Minus for this.
Overall, I liked everything about the hotel. Very beautiful area, a lot of greenery, a gorgeous beach, a huge number of sun loungers, a cafe, a swimming pool next to the beach. Everything is very nice.
I'll be happy to come back again)
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Guest User
Ambassador Suite, 2 Bedrooms, Non Smoking, Beach View
Stayed in Jan 2024
Family
16 review
5.0/5
Outstanding
Posted on Jan 12, 2024
I have been here many times. The hotel's beach is very comfortable, the breakfast is rich, the room is large, clean, and the hotel's pizza is very delicious. It is suitable for a leisure vacation.
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BillyFan
Standard Suite
Stayed in Feb 2023
Couples
8 review
1.5/5
Posted on Feb 16, 2023
Poor sound insulation, no hot water, noisy refrigerator, no toothpaste, toothbrush and slippers, poor internet, poor service, miscalculation, trying to extort money
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Guest User
Stayed in Oct 2024
Other
1.0/5
Posted on Oct 19, 2024
very rude staff african security and indian receptionist ,very bed customert service ,very dirty swiming pool full of pipi and hair and all mosaique broken very dangerous for kids the only positif point is the beach area ,old rooms dirty walls
Guest User
Stayed in Sep 2024
Other
1.0/5
Posted on Sep 23, 2024
By far the worst experience in a hotel I have ever had. Started upon check in- once I reached the room I noticed that all the toiletries were missing so I called the reception and house keeping to send them, however till 7 pm they didn’t and they only sent it after I spoke to the manager of the hotel. When we reached the beach we asked for towels but they were out of towels and we had to wait for 30 minutes to get 2 towels. there was a new employee I think he is a waiter called Charbel and all day he is walking around and staring at women in a very disgusting way. Even when I was walking next to my girlfriend on the beach I noticed several times just staring inappropriately at her. Last at night starting 10 pm I planned to go to sleep but couldn’t sleep due to a generator sound which was very loud, I called the reception to ask them to switch it off but they said that security came to check and there was nothing. By 12 midnight I called again and went out of the room to meet the security and he confirmed the annoying sound is from the ac compressor which they couldn’t fix and all night we were unable to sleep due to that sound. Next day morning we head to the beach and again they are out of towels and it took 45 min for them to arrange us beach towels which were not even beach towels but rather shower towels. Our check out time was at 8 pm, I requested them to clean the room and arrange the bed by 2 pm yet they never did and the room was left unclean till our checkout time. The towel were not changed and the bed was left u touched and finally the entire stay the bathroom walls were leaking water non stop. I have been coming to this hotel for the past 5 years on monthly basis and I’m more of a regular customer but what I have experienced this weekend is the worst I have ever seen.
Guest User
Stayed in Sep 2024
Travel with friends
2.0/5
Posted on Sep 20, 2024
We were quite disappointed with our stay at Umm Al Quwain Beach Hotel. The hotel is currently undergoing extensive renovations, with construction debris scattered around the property, creating an unpleasant atmosphere. Additionally, many of the rooms were outdated and in poor condition, vastly different from the polished images shared on Instagram. To make matters worse, we encountered unprofessional service from the front desk staff, who were not only unhelpful but also attempted to overcharge us. It's unfortunate because the hotel has significant potential due to its location and overall concept. Perhaps once the renovations are complete and service improves, it could be a much better experience.
Guest User
Stayed in Sep 2024
Other
1.0/5
Posted on Sep 18, 2024
A nightmare - very unfriendly service - very rude staff - not informed about the renovation going on, so you find yourself in the middle of a construction site when you are thinking you pay fir a nice suite to spend a nice weekend. - dangerous to walk around because of materials for renovation not protected. - suites are smelly...all of them smoking unlike the info they give. - room service inexistant. I would say any service is inexistant. - overpriced in the weekend - food not good at all. - several amenities but obsolete and/or damaged so you can't use them. - only Beah is nice
omarjako
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 19, 2024
I would like to thank every body there amazing place bet and clean amazing staff really very kind and helpful Spicily: ( roshani and sana & kareem are the best hosts) Best place ever i recommend every one to go there Catering and the chief and the presenters are high level
Response from Property: Thank you so much for your kind words! We're thrilled to hear that you had such a wonderful experience with us. Roshani, Sana, and Kareem will be delighted to know they made your stay special. We take great pride in our cleanliness, service, and top-quality catering, and it means the world to us that you recommend our place. We look forward to welcoming you back soon!"
Guest User
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 7, 2024
This is a not too big hotel, which I prefer. The food was very good and the staff very nice. The parties around the central area are amazing. No matter if couples or families, everybody had a great time. The beach has an astonishing looking bar and a playground area for the kids.
Guest User
Stayed in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 31, 2024
Lumi Beach has Excellent service and super friendly staff. Esp lucile and Bheng. The food is really yummy. This is my 2nd time and i will definitely come back. Seafood fettuccine, pizza verde and chicken wings is really a must try. Special thanks to Wizam the OPM. For acknowledging our concerns .
Guest User
Stayed in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 7, 2024
Place is nice and felt comfortable all through out the trip. Recommended for family, friends or business trips Reception area is really clean and employees is nice to chat with. Food is really great will comeback if have time again. We have enjoyed our short stay.