Thaproban Pavilion Resort and Spa

This was a truly lovely place to stay, the staff were lovely, the room was lovely - we loved it! We stayed in a family room which meant the children were upstairs where there was a large double bed and a cot was provided too which was perfectly big enough for our nearly-two year old. We were thankful for that as we didn't want him having access to the stairs. The room was really big, there aren't any windows downstairs really but it was so hot outside we were quite grateful for that. I read some reviews on here about the breakfast buffet being a bit disappointing and I can't say I stay in a lot of fancy hotels but I thought it was absolutely fine. It wasn't the fanciest buffet I've ever seen but there is so much choice: an egg station, a hopper station, pancakes, rotis, sri lankan specialities, pastries, cereals, fresh fruit and more that I can't see how everyone wouldn't be able to find something delightful to try every day. The coffee however, is poor - we brought our own cafetiere and ground coffee on the trip as we found this with most of the places we stayed. We didn't try the paid-for fancy coffees on offer so can't comment on those but I do think that it would be nice for at least one of those to be included in the bed and breakfast price for adults. The pools were great for kids, we loved both of them. Particularly having an evening swim in the saltwater one which was right by our room, so warm and lovely to cool off with a baby section and a deeper section - our children loved it. The playroom was a big hit with our children too, the air con wasn't working initially but the staff fixed that immediately which was appreciated. It does smell pretty funky in that room though which isn't unusual for a children's play area but it's a little off-putting (for adults, my kids could not have cared less, they loved it.) The staff are really friendly and helpful - one of the team noticed that we needed extra napkins at breakfast on our first morning and every day after that we had them immediately and they even offered us a fabric napkin each day to help our nearly-two year old not make so much of a mess. It's the little touches like this as well as everyone being so kind and friendly to us and our children that made our stay very special. The only downside was the Pina Colada we had there which was very bad. The chap making it made quite a show of opening a large bag of powdered coconut milk in front of me which is a real shame when you're in a country with fresh coconut everywhere! I didn't see the rest of the ingredients but can't imagine fresh juice was used either, it was nearly undrinkable (in fact my wife didn't drink hers) but the G&Ts we chose on later evenings were lovely. The location is a little out of the way right at the end of a long windy street with lots of shops and restaurants on it but it was fun zooming up and down on tuk tuks when we were too tired or hot to walk and we also used the buggy service to get back from one of their

Had to wait over an hour past posted check in time. Was told some story about the AC, but, seems it was housekeeping as the floors were wet when we finally checked in. Room was run down..biggest issue was that neither of the two showers drained properly. In fact, sewage came up and created an offensive odor. This was reported to the front desk and repairs were attempted, but not done properly. So, the room still smelled BAD. Also, the workman left a BIG mess. I had to go to the front desk to ask to have it cleaned. While the manager was interested in our stay, all he did was provide a late day fruit plate! No thanks. Avoid this place. It is over priced for what you get. One of my worst stays ever.

We really enjoyed our stay at the hotel. If you are coming towards down south this is one of the best places to stay. The rooms were really big and the surrounding were very beautiful. Not forgetting the food was absolutely delicious. The staff was very friendly especially Mr Prasad,

Amazing and relaxing stay with friendly staff. Service was great and the food amazing. View from the pools were great with lots of areas to relax in the sun. You can order aby meals at anytime. The furniture and ambience was relaxing as well and beautifully done.

What a great hotel this is. Quietly located, just outside the center but within walking distance. 2 lovely swimming pools with plenty of sun beds. Beautiful view of the rocky outcrop off the coast. You can be taken to the beach with a golf cart. Nothing is too much for the staff and they are all there to help you. We were here with children and they had a great time here. Large spacious rooms.

thank you so much for the wonderful stay! we loved everything including room, food, hospitality. we stayed for 4nights, we hoped to stay more day. definitely coming back again. again, thank you for offering us a miraculous stay in uwatuna!