I will start with the positives. Staff was friendly and efficient. They actually have a hot breakfast in the middle of the Covid experience. Hotel is very close to a main road, thankfully we were in the quiet side and didn’t hear any road noise, not sure how the road side rooms would fare. Room was clean and well looked after. Furniture was nice and clearly not old. They had directional lights pointed to each bed if you want to read at night while someone sleeps in the next bed. TV selection was good. TV did not have a sleep timer which is always frustrating to me. Plenty of lighting in the room which is always appreciated. However, despite many good things we will not be back. They missed on the most important part. The beds were rock hard. I have been traveling for work for 15 years and have rarely encountered beds this hard. If you like ultra firm mattresses then this is your place. To accentuate the hard mattresses they selected pillows that had no support at all. Even folded in half they were of little use. Very little sleep at all, and that is the whole purpose of a hotel. The other big complaint would be the outlets. Most hotel are now equipped with usb charging ports near the beds, on the desk, incorporated into the lights etc. Our room had none of that. I had to unplug lights to charge things. I was there for work and the desk was decent but the chair did not fit under the desk causing unnecessary aggravation. We had a suite but it was on the small side for a suite and only had one TV. If you are traveling with coworkers and have a suite, two TVs would have been nice. Not all suites have them but, it would be a big selling point for me. Did have a full couch so you don’t have to use the bed as a make shift couch, when you have been traveling for as many years as I have it is a blessing. Bathroom was big and plenty of counter space, hit water was good, water pressure good. The had nice soap, shampoo and conditioner in pumps in the shower. They had a bath tub if that is what you are looking for. Small microwave and decent size mini fridge which is a must for me. Coffee and tea in the room. Temp controls on the A/C unit under the window and we had no trouble keeping the room comfortable. Parking lot was a pain. I have a full size pickup that I need for my work and the parking lot is not truck friendly. Don’t even think of it is you have a box truck or a pulling even a small trailer. It would not have been a bad stay at all if the mattress and pillow had not been even close to decent. Until that changes, we will stay elsewhere.
Very Good
101 Reviews