Ramada by Wyndham des Moines Tropics Resort & Conference Ctr
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Urbandale

Ramada by Wyndham des Moines Tropics Resort & Conference Ctr

Health Protected
5000 Merle Hay Rd, Urbandale, Iowa 50322, United States
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Located in Urbandale, Ramada Tropics Resort & Conf Center by Wyndham Des Moines is within a 10-minute drive of Iowa Gold Star Military Museum and Buccaneer Arena. This family-friendly hotel is 5.1 mi (8.2 km) from Des Moines Community Playhouse and 7.5 mi (12.1 km) from John and Mary Pappajohn Sculpture Park.Show More
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hotel overview picture
3.1/5Cleanliness: 3.1
All 102 Reviews
Amenities
Golf CourseIndoor Swimming PoolFitness RoomPrivate ParkingFreeBarBowling AlleyRestaurantMeeting RoomChildren's PoolWater Park
All Amenities
Surroundings
Airport: Des Moines International Airport
(16.3 km)
Landmarks: Brass Armadillo Antique Mall - Des Moines
(7.5 km)
Landmarks: Hoyt Sherman Place
(8.5 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

1 King Bed 2 Queen Beds, Two-Bedroom Suite, Non-Smoking
1

1 King Bed 2 Queen Beds, Two-Bedroom Suite, Non-Smoking

Non-smoking
In-room Wi-Fi
Room Details
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Deluxe King Room-Poolside/Non-Smoking
2

Deluxe King Room-Poolside/Non-Smoking

1 King bed
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Microwave Oven
Room Details
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1 King Bed, Deluxe One-Bedroom Suite, Poolside, Non-Smoking
2

1 King Bed, Deluxe One-Bedroom Suite, Poolside, Non-Smoking

1 King bed
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Microwave Oven
Room Details
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1 Queen Bed, Accessible Room, Poolside, Non-Smoking
2

1 Queen Bed, Accessible Room, Poolside, Non-Smoking

1 Queen bed
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Microwave Oven
Room Details
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King Suite Pool Side-Non-Smoking
4

King Suite Pool Side-Non-Smoking

1 King bed
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Microwave Oven
Room Details
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2 Queen Beds, Suite, Pool View, Non-Smoking
2

2 Queen Beds, Suite, Pool View, Non-Smoking

2 Queen bed
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
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2 Queen Beds, Pool Side, Non-Smoking
2

2 Queen Beds, Pool Side, Non-Smoking

2 Queen bed
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Microwave Oven
Room Details
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Deluxe King Suite - Non-Smoking
2

Deluxe King Suite - Non-Smoking

1 King bed
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Microwave Oven
Room Details
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Deluxe King Room - Non-Smoking
3

Deluxe King Room - Non-Smoking

1 King bed
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Microwave Oven
Room Details
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King Room - Non-Smoking
4

King Room - Non-Smoking

1 King bed
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Microwave Oven
Room Details
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2 Queen Beds, Deluxe Room, Non-Smoking
4

2 Queen Beds, Deluxe Room, Non-Smoking

2 Queen bed
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Microwave Oven
Room Details
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Non-Smoking 2 Queen Beds Room
2

Non-Smoking 2 Queen Beds Room

2 Queen bed
Non-smoking
Air Conditioning
Refrigerator
Microwave Oven
Hair Conditioner
Room Details
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Queen Room-Mobility Accessible/Non-Smoking
2

Queen Room-Mobility Accessible/Non-Smoking

1 Queen bed
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Microwave Oven
Room Details
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Guest Reviews(102)

3.1/5
Verified Reviews
  • Cleanliness3.1
  • Amenities3
  • Location3.1
  • Service3.1
Jesse
March 14, 2024
It was way better than I thought it would be for only 77 dollars a night. For sure will be going back.
Terrance Morgan
February 26, 2023
Seems as though all of the vending and ice machines weren't working on the first floor. Lots games were out of order as well. I'm also pretty sure my room had a mouse in it.
Guest User
April 7, 2024
The water park and the arcade were both great. However, the rooms were unkept, sheets on one of our beds were obviously not changed prior to our arrival. Shower faucet was barely hanging on the wall. The breakfast was not great. If you are going just to swim it is fine. If you plan to stay, check the sheets and eat anywhere but the hotel restaurant.
Guest User
April 1, 2024
We are a family of 7 and I was working in the area, so we did a spring break trip to Iowa from Wisconsin. We wanted to find a hotel with a waterpark. We opted for the 2 bedroom suite which was probably the biggest room we have ever been to. The online reviews made us leery so I inspected the room prior to the rest of the families arrival. Overall room was clean. Restaurant and front desk area were nice. Free breakfast was ok and the wifi worked with no issue.
Guest User
March 28, 2024
I will absolutely remember my stay at Ramada. I will remember how dirty the first room was and how we had switch rooms. The water damage in the new rooms and the duct taped TV remote. I will remember the vending machine stealing $20 and the front desk telling me I needed to handle communicating with that vendor myself. How my key stopped working while I was carrying my sleeping toddler, and my husband was carrying a pack of water. I will remember having to take my families drink order myself in the restaurant because it took over 30 minutes to get a drink. I will remember getting out to the pool on Sunday morning to be told to wait because the 3rd lifeguard was late for his shift.
Guest User
March 28, 2024
We stayed here for 2 nights. Family of 7 in the suite. The rooms were clean. Just a little outdated is all. The beds were very comfortable. No bed bugs like many others stated. We checked. 🤣 The hvac unit in our room was loud. I actually loved that. Drowned out the noise in the halls. So we heard nothing and I slept great! The other room was cold. Not sure why, but we managed. Staff was friendly and helpful. The breakfast could be better! The eggs were horrible. The rest was ok. My kids enjoyed the Waterpark. They had a blast. Yes, area could use an upgrade of paint and clearer water, but we can't complain. We had a nice time being together as a family and exploring des moines. I gave it 3 stars based off of the breakfast and the one room being cold. We didn't bother front desk with that. We managed.
Guest User
March 25, 2024
I don’t recommend this hotel whatsoever. I’m guessing Trip Advisor has a maximum number of characters allowed in a review so I won’t even try to list all the negatives about this hotel. It was probably outdated and run down twenty years ago and hasn’t improved since. Heed all the bad reviews and go literally anywhere else. I’m not sure how it gets a 3.5 star on TA. People being nice I guess. Great concept for birthday parties, family get togethers, etc but it needs to be 100% renovated. Maybe charge more in order to do so.
Guest User
March 12, 2024
Fun water park for the kids. Warm water. Plenty of towels in the area. More than enough lifeguards (I counted 6, maybe more) on duty. Clean room. Nice shower. Good service. Bar food was ok. Decent Continental breakfast.
Guest User
March 10, 2024
Booked this stay because of the new & improved “amenities” advertised and that some of the rooms had been updated. Worst. Decision. First room, the bathroom door was broken and wouldn’t close and the heater didn’t work in addition to being fairly dirty. Was given a different room upon request. Second room, less mildew on the ceiling but still not really overly clean. The exhaust fan in the bathroom was actually blowing air INTO the room, and filling it with cigarette smoke from another room. Had to keep the bathroom door closed to contain it. Informed the front desk at checkout. Walls were extremely thin, could hear everything from the neighbors and also everything that happened in the hallway. Pool was the glimmer of part of a star: heaters worked so water was pretty warm in all pools. Spa didn’t have working jets, and also a water leak. In the morning it was 1/2 empty, filled back up with cold water. Slides were ok, but on their 2nd day back in action CLOSED due to being short staffed. Breakfast wasn’t much to brag about; thankful it was free. Don’t make the same mistake I did of thinking “surely it’s gotten better from last time.”

Property Policies

Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.

Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Cleanliness
  • 3.1/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 1975
  • Number of Rooms: 242
Located in Urbandale, Ramada Tropics Resort & Conf Center by Wyndham Des Moines is within a 10-minute drive of Iowa Gold Star Military Museum and Buccaneer Arena. This family-friendly hotel is 5.1 mi (8.2 km) from Des Moines Community Playhouse and 7.5 mi (12.1 km) from John and Mary Pappajohn Sculpture Park.

Enjoy recreational amenities such as a water park and an indoor pool. This hotel also features complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.

Enjoy a meal at Castaways Grill, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Planning an event in Urbandale? This hotel has 10000 square feet (929 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.

Make yourself at home in one of the 166 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, and housekeeping is provided daily.

Services & Amenities

Indoor Swimming Pool
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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About This Property

Nearest AirportDes Moines International Airport
Distance to Airport16.28KM
Average Price FromCAD245
Hotel Star Rating3