Urumqi Bayinhe Hotel (People's Square Zhongshan Road Branch) Reviews

Response from Property: Dear guests, I'm really sorry to hear such comments and bring you a bad experience. Regarding the layout of the room, we have been trying to find a balance point to maintain both characteristics and practicality, but there may be areas that need to be improved. As for the hygiene issue, this is absolutely unacceptable to us. We will immediately clean the room thoroughly and strengthen the daily hygiene inspection to ensure that every guest can enjoy a clean and comfortable accommodation environment. We apologize again for the inconvenience caused to you. We will improve as soon as possible and hope to bring you a better experience next time.

Response from Property: [❤Complete business district❤Near subway station] Dear, thank you for your stay and comments. Bayinhe Hotel is close to People's Square, with superior geographical location, convenient transportation, beautiful environment and thoughtful service. We have been working hard to collect customer opinions and continue to improve in all aspects. Thank you for giving us sincere and valuable opinions! We sincerely regard customer service as the core of all our work. Respect customers and trust customers. We attach great importance to every appointment with you. Thank you again! Bayinhe Hotel friends are looking forward to your next visit

Response from Property: Dear guests, hello! Thank you very much for taking the time to share your comments on our hotel breakfast. We attach great importance to your feedback and deeply regret that we did not fully meet your taste needs. We understand that each guest's taste preferences are unique, especially for you from different cultural backgrounds. You naturally have special expectations and standards for breakfast. We have always been committed to providing guests with a variety of breakfast options, but obviously in this attempt, we have failed to perfectly integrate international flavors with local characteristics, making you feel that breakfast is more suitable for Chinese taste. In response to your feedback, we will take improvement measures. You are welcome to stay again. I wish you a happy life!

Response from Property: 【❤Early Check-in❤】Hello, thank you very much for your detailed review. I am very happy to receive your kindness. Bayinhe Hotel is located on Wenhua Road, 500 meters away from the subway station. It is convenient for travel around, has rich meals, and the bedding is changed daily and disinfected with ultraviolet light. Thank you for your satisfaction with our hotel. We have always stood from the perspective of customers and considered every detail for you. Looking forward to meeting you again! I wish you good health and happiness.

Response from Property: Dear guest, thank you very much for choosing to stay in our hotel for four consecutive days and giving us such a high evaluation, which is really the greatest encouragement and affirmation for us! We are very happy to know that you are satisfied with the richness of breakfast. Especially the fried eggs and fried dough sticks on the spot, which we specially prepared for guests who like traditional northern flavors. Your satisfaction is our greatest pursuit, and we will continue to work hard to ensure that every guest can enjoy a delicious breakfast. At the same time, we are also very grateful for your recognition of the cleaner on the 11th floor. Excellent employees are the valuable assets of our hotel, and their hard work and professionalism are indeed commendable. We will convey your praise to this cleaner and encourage all employees to continue to provide high-quality services. Thank you again for your valuable comments and support, and look forward to our service bringing you more pleasure and comfort in the days to come. If you have any other suggestions or need help, please feel free to contact us. I wish you a happy life and look forward to your visit again!

Response from Property: Thank you very much for your detailed review of our hotel! We are glad to know that you think our hotel is located in the city center and surrounded by abundant dining options, which is indeed an advantage for us. We are very sorry for the room layout and noise issues you encountered on your first night. We understand that this has caused you inconvenience and trouble, and thank you for reporting the situation to the front desk in a timely manner. We attach great importance to your feedback and have checked and adjusted the room on the first night to ensure that similar problems do not occur again. I am glad to hear that your accommodation experience on the second night was improved and the room was quieter and more comfortable. We have always been committed to providing guests with a high-quality accommodation experience, and your satisfaction is our greatest pursuit. Thank you again for your valuable comments and feedback. We will continue to work hard to improve the quality of our service and hope to provide you with a satisfactory accommodation experience again in the future. If you have any other suggestions or needs, please feel free to contact us.

Response from Property: 【❤Convenient transportation❤】I believe that every encounter in life is hard-won, and we cherish every encounter to provide you with high-quality and efficient service experience. Bayinhe Hotel is located on Wenhua Road, 500 meters away from the subway station. The surrounding supporting facilities are complete and the transportation is convenient. I am very happy to bring you good memories after separation. We sincerely look forward to your visit again

Response from Property: 【❤Convenient transportation❤】I believe that every encounter in life is hard-won, and we cherish every encounter to provide you with high-quality and efficient service experience. Bayinhe Hotel is located on Wenhua Road, 500 meters away from the subway station. The surrounding supporting facilities are complete and the transportation is convenient. I am very happy to bring you good memories after separation. We sincerely look forward to your visit again

Response from Property: Dear guest, we are very sorry that you did not have a pleasant experience in our hotel. We value the feedback from every guest and will conduct an in-depth investigation. Your opinions and suggestions are very important to us. We will improve our services and facilities in the coming time to create a better accommodation experience for you. Thank you for your feedback and look forward to seeing you again.

Response from Property: Dear guest, we are very sorry that you did not have a pleasant experience in our hotel. We value the feedback from every guest and will conduct an in-depth investigation. Your opinions and suggestions are very important to us. We will improve our services and facilities in the coming time to create a better accommodation experience for you. Thank you for your feedback and look forward to seeing you again.

Response from Property: [❤Convenient transportation❤] We believe that every encounter in life is hard-won. We cherish every encounter and provide you with high-quality and efficient service experience. Bayinhe Hotel is located on Wenhua Road, 500 meters away from the subway station, and is surrounded by supporting facilities With complete facilities and convenient transportation, we are glad to be able to bring you good memories after we say goodbye. We sincerely look forward to your visit again.

Response from Property: [❤Convenient transportation❤] We believe that every encounter in life is hard-won. We cherish every encounter and provide you with high-quality and efficient service experience. Bayinhe Hotel is located on Wenhua Road, 500 meters away from the subway station, and is surrounded by supporting facilities With complete facilities and convenient transportation, we are glad to be able to bring you good memories after we say goodbye. We sincerely look forward to your visit again.