Top rated hotels in Utica

Staybridge Suites Detroit-Utica
4.1/599 Reviews
PROS: Location. The hotel is in a quiet residential area close to restaurants and shopping Exterior: charming for a chain hotel. Nice courtyard Room size: spacious 1 and 2 bedroom suites. Adequately equipped kitchens Beds: comfortable, though a little soft Breakfast: good choice of hot and cold foods. Crispy bacon! Public areas: cozy and welcoming CONS: Upkeep and maintenance: Bathrooms in particularly bad shape. Peeling cracked paint on walls. Bathtubs with no slip base not scrubbed properly resulting in gray residue on the base. Lack of attention to details: First room we stayed in did not have any working phones. Staff seemed indifferent to this security issue. Reported the problem twice. Apparently maintenance staff was not available to on the weekend. Finally offered us a different room upon my mentioning that I would chat with the manager on Monday. New room had lamp shade in living area dangling by one hook. This is not something housekeeping could have missed. It's just lack of caring. Bedding, though clean, had visible staining on the sheets. These sheets should have been replaced. Not up to Staybridge standards based on other Staybridge locations we've stayed at.

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