The Bank House Hotel

The staff were really helpful and allowed me to check in earlier as I was away in the day during regular check in hours. The room was nice with a good, hot shower but there was some mound in the shower. Nothing too bad, could be removed with a hard scrub.

Went to the races for the evening and stayed here the night. Rooms are clean and quirky. Manager was pleasant. Very quiet and got a great nights sleep. Would certainly recommend for a cheap night after the races, and will be booking again for next year.

Excellent location and a beautiful historic building, just a little black mould in the shower in the bathroom that was a little off putting but otherwise fantastic.

Grandma`s Bedroom (room 5) . . Friday 5th April . . Ref J Booth The hotel is very welcoming, the staff we met were great and the hotel is situated really close to all central bars and shops. Im in my 50`s and as I entered room 5 it felt like I had gone back to my childhood and stood in my grandma`s bedroom. True 70`s wallpaper and furnishings that should have been updated a long time ago. A rusty mirrored door cupboard in the bathroom and black mould around the shower wall brackets and to the shower screen hinges Being a frequent UK traveller this room is not worth the £90 asking fee without a refurb.

Well I don’t normally write a review but felt I must on this one, firstly on coming back from races to hotel we was hungry , we asked if we could get something to eat , but was told we would have to get a Chinese from over the road because there was no chef. Then we went in bar, there was two locals sitting with bar maid & nearly every word that came out of his mouth was the F word, this was loud and he kept shouting over to us , this made us feel very intimidated , so we got meal and took it to bedroom. The tv didn’t work, the bed was as hard as nails and the traffics noise and church bells went on all night every 15 minutes , obviously that wasn’t the hotels fault. Breakfast was nice. Biscuits out of date in room Overall we won’t stop there again

The hotel was cold and unfriendly. We are both elderly and had a room in the top of the hotel up very steep stairs when we were clearly the only guests in the hotel. The fact that there was no evening meal was not indicated when we booked on line. We finished up having sandwiches from Tescos. The room was very cold and not warm and welcoming.

Easy check in Bathroom tired 4 poster lovely but creaky Room clean and tidy Staff helpful

This hotel we knew it was a historic building. But it's rundown very dusty. The room we stayed in had a single bed and a double bed which were very comfy and clean linen. But the downfall was no radiator in bathroom it was Baltic there was just a net curtain on window which was unacceptable. Plus a safety issue involving kettle which was on a small shelf ( which is a box for pipes) so you had to pick up boiling kettle and carry it to a set of drawers were the cups had been set out which is dangerous. Plus lights outside bedroom were not working and stair carpet in places it was threadbare again dangerous. On our first night we asked when would the restaurant to be told no they only do breakfast . Breakfast was fine and have to say the staff were friendly and helpful. But it would be a lovely hotel if it was updated.

Ideally very dated not my type of stay, but it is a period property. Perfect location to the race course and to the main town (pubs and restaurants, amenities. We stayed in a four poster bedroom, over looking the pay and display car park. The room itself was average, served its purpose but wouldn’t stay there for anymore than one night. The real problem was there was only a door separating our room to our neighbours, and we could hear every single word they were saying with there tv blasting out. Only got to sleep when they went to sleep. The bed squeaked with every move. The only real positives is the location.