100 Reviews
Hampton Inn Downingtown/Exton
Uwchlan Township|0.77km from Verizon
The room was very good, clean, nice size, with a larger-scale mini fridge than those you usually see in a hotel room. The water pressure and heat in the shower was very good. The front desk attendant who checked me in on Tuesday, February 21 at 10 pm was WONDERFUL. I wish I could remember her name to give her a proper shout out. The attendant the next morning (2/22 at 8 am) was also great. Carmen in the kitchen/breakfast area was another fantastic staff member. Having a great staff really does make a difference in a customer's stay, and these people really did make me feel (and probably everyone they encountered) like I was a valued customer. The main issue I had with my stay is the design of the parking lot, and how cars pull right up to the windows of the rooms. I was on the first floor, room 115, and there was a car just outside my window, just like the parking layout of many other hotels/motels. So of course, the beep-beep of the car locking, was something I heard quite a bit. Even late at night when I was trying to sleep. Unfortunately, there were customers outside talking right outside my window in the wee hours of the morning, also disturbing my sleep. To make things worse, this particular car outside my window, loaded up their car at 6:42 am, after interrupting my sleep several times. And the woman in that group outside was quite a loud cackler. I know rude customers aren't the fault of the hotel, but I didn't get a great sleep here. Maybe a room on the second floor would have less disturbances from the parking lot? If the hotel would ever change the layout of the parking area so that the cars park further away from the rooms, it would probably make a huge difference. The breakfast was mediocre. Free, so that was really nice, and like I said, Carmen wanted to make sure that everyone was having a nice breakfast. Great location, perfect for a stop on the way to NY, and a gas station just up the turnpike for a fill-up.
