There was no one at the desk when I came in & finally my husband asked the maintenance guy outside where someone was & he helped us. This place definitely needs to be remodeled. The first room they put us in had a bullet hole in the window, only had one lamp for lighting & the room smelled awful. I went back to the desk (had to find someone again) & asked for a different room. He gave us a different room which was better, but there are people who live in this hotel. I don't have a problem with people living there, but I would recommend putting all the people who does in one section of the hotel & putting visitors away from them. The second room they put us in was next to a man who lived there & spent half the night yelling at someone on the phone. I need not feel very safe, but we had protection measures & it was ok for the quick trip we made. I definitely wouldn't stay here again or as a vacation spot.