Best Hotels near Valkenhof, Valkenburg

Nice new hotel. Unfortunately no welcome drinks, which is normal. nice room. No possibility to impose the bags anywhere but on the ground. We are not so old, but still a little limited. So put the chair on the desk with extra support, enough space for a baggage bag or something like that, and now we arrived late in the rain. Had not even been watching, because there were some cars that we should not have left the car standing before the door. Not asked. In the meantime, 10 days further and no points received. This is not what I'm used to Acor and has come there for many years as silver or gold member, so you know what I'm talking about.

Service was good. Rooms complete. Breakfast was well cared and wide choice. Unfortunately we had the room above the Irish Pub. That's nicely useless. Until 4.00 hours no eye closed. Despite windows close to ventilator, no airco, and was very warm ....These rooms above the pub should actually be used nudity ......

A fairly basic hotel, 10 minutes by car from Maastricht. The room was adequate. We had chosen, at a slight premium, for a bigger room, which it was. The bed was a bit on the soft side. Carpet had seen better days. Most likely some decades ago. Bathroom was the same. Everything worked, but quite outdated. Breakfast was okay-ish. Very frequent refills, but quality wise nothing to write home about. Staff is very friendly. Parking lot of the hotel is not easy to find when coming from the direction of Maastricht. Parking lot was also full. Good thing there is a huge parking lot across the street. The main problems: Staff leaves at 10pm. The front door is locked from the on. Which is not an issue as you are given a key. But the elevator also get switched off. Which becomes an issue in case you are not abke to use the stairs. This piece of information is not on the website. I had requested a room either on ground level or acces by elevator, but only found out after check-in that I could not use the elevator after 10pm. An email would have been nice to let me know that I would need to be in my room before that time. The noise. This hotel is old, and noisy (hence turning off the elevator at night). Earplugs are available/in clear view at the front desk. Which should tell you how often this is an issue. During our stay the couple in the room above us thought a 2am shouting match was appropriate. It was not. I’m glad we were able to book the room at a serious discount. Otherwise the rating would have been much lower. I don’t think we will come back.

In Heerlen you got several options for a hotel , if you are in need - whenever I can I will go for the Kasteel TerWorm ... been here before , and I think I will be there again ... So arriving before noon is typically not the best at any hotel, no difference here on the topic - the lady at the reception was kind and get me the key and all the forms - but she asked me kindly to wait till my room will be ready - I went for a walk in the garden and surroundings , you have some picks attached to the review. Room was at the ground level in the courtyard building, room 14 - I got - and it was very clean , spacious and with a good size bathroom that had a tub and a shower - depending on what you want. Bed was comfortable - the minibar for free .... breakfast - a nice selection of buffet, eggs, meat , etc ... so everything for everybody. To distance a bit customers you could choose breakfast till 9 or after 9 ... so to split a bit the guests. Outside my room - I had room 14 - there were 2 chairs at a table and a decorative bush in that bush a duck was nesting between the branches - such a nice thing. Overall I had a very good stay - with helpful staff and a very good hotel experience and for sure if I go to Heerlen again , I would choose the same hotel for my stay. I recommend you try it and if you don't like it just blame it on me .....

Hilton Honors üyesi olarak özellikle seçtiğimiz otelde birbiri ardına gelen kötü deneyimler yaşadık . Otele giriş yaptığımızda 14.30 civarı idi, (check-inn 15.00), odalar henüz hazır değildi ki olabilir, bize bavullarımızı bırakmamız önerildi. Akşam 19.30 sıralarında otel döndüğümüzde bavulların olduğu odanın kapısının açılamadığını, görevli personele ve otel müdürüne ulaşamadıklarını öğrendik. İlaçlarımız dahil herşeyimiz kitliydi ve ne zaman açılacağı konusunda hiç kimsenin fikri yoktu. Yoğun ısrar hatta agresif bir yaklaşım ile sonunda gece 2.00 gibi kapı kırıldı ve bavullar geldi. Bu arada bize defalarca otel müdürünün pazartesi günü bize ulaşacağı söylendi, ki bu HİÇ OLMADI :(( Bitti mi, HAYIR, sonraki 2 gün oda temizlenmedi, sonunda gene defalarca söyleyerek odayı temizlettik. Bitti mi, HAYIR, Bu otelde 2 oda ayırtmıştık birisi 1 Eylül diğeri 2 Eylül çıkışlı.Kızımızın başka planı olduğu için. 30 Ağustos günü herhangi bir özür vs. alamamış ve zar zor odamızı nihayet temizletmişken, iki odayı da 1 Eylülde boşaltmamız gerektiği BİLDİRİLDİ. Şaka sandınız değil mi? gayet ***dilerdi, ne otele varış öncesi, ne check-in sırasında ne de otelde geçirdiğimiz 3 gün boyunca bahsetmedikleri bir fazla rezervasyon olduğu , çıkmazsak polis çağıracaklarını söylediler. Açıkcası elbette odadan çıkmayabilirdik, ama gerçekten artık olay bu otelden kaçıp kurtulalıma geldiği için, oteli terk ettik. Ne yaptılar derseniz, tabii ki biz ödemek kaydıyla başka bir otelde rezervasyon.... Yani siz bilirsiniz

It's been some time since I visited a hotel where there was absolutely nothing to improve. But Chateau St. Gerlach was a perfect hotel. We booked a 2 room appartment and the appartment was roomy and cozy and most of all clean and complete. One living room on the ground floor and 2 bedrooms upstairs. Nice bathrooms with men and women grooming bags. Nice soft beds, and the price proved excellent value for money. We enjoyed a great breakfast and the staff was very proactive, very helpful. The hotel has excellent spa and swimming pool facilities, a church on the hotelground that is breathtakingly beautiful. The location could not be better. The grounds of the hotel are big but well kept, and surrounding the hotel are the hills of Valkenburg and some great walking areas. And I was not the only one who was excited, my wife and my family were equally thrilled. I think if you really wanna treat yourself when you are in the south of the Limburg province in Holland this is definitally the place to be. I think this venue will be in my personal top 5 of best hotels I ever slept in. A 100% recommendation by yours truely. Can't wait to return to this hotel in the future.

Yes, the hotel is in the old town, wherever it is convenient, it is an old monastery remodeled. There is a Chinese restaurant opposite the hotel. The key is that Maastricht is very beautiful, there are not many people visiting in winter, and even less Chinese tour groups. Because of the junction of the three cities of the Netherlands, Germany and Belgium, it is very international. Shopping is great, Belgians are running over to buy things. Classical architecture, beautiful lakes, and the “Paradise Bookstore” rebuilt by the church.

This was our first stay ever at a vd Valk hotel and I start with the positive things. 1) Staff at the lobby and the breakfast very friendly and helpfull. 2) When we arrived we got an other room after a complaint without any problem. What disappointed us strongly were the following. 1) We got a room where the carpet all over had black smudges which looked really dirty. 2) The bed in the new room was on the side facing to step out like a slide at a holiday park. It was worn out by the” heavy weights” over time and never repalced. I fixed this problem temporarely myself by turning the very thick second mattrass over. 3) My wife and I were not able to watch our own old digitized pictures and short video's (TV has an USB port) because the television terminated everything in such that we even could not watch TV at all. Watching only TV was restored by a very helpfull staff member. 4) Between my bed and the wall were a lot of big and thick parts of clocked together dust. (see pictures) These rooms stay very dark even with all ”lights”turned on and by accident I noticed this because I used my flashlight in the night. 5) Vd Valk send us by e-mail a voucher for a welcome drink which did not specify any period of validity. When were thirsty the last day we decided to use it and went to the lobby and showed this voucher and the answer was that it was only valid on arrival. When I told the lady that this voucher did not mentioned anything about it she then told us to get a cup of coffee where we just had breakfast 1 hour before. This first acquaintance (in Dutch kennismaking?) with vd Valk hotels was ice cold and for us never more. So to say, our first and last.