We stayed 3 nights June 2021. We had two rooms, room 1 and room 10. The hotel is very clean and all staff is extremely helpful and friendly. You communicate with them via WhatsApp, so make sure you have that app. We purchased breakfast a couple times (thank you Karla, very delicious). Also, Jose at night was very helpful when we needed some ice at night. The girls in the front, were equally as helpful (Ruzena, Mari, Avi). They gave recommendations, ordered taxi and cleared up any doubt we had. The location is really perfect - 2 blocks from the church that has a show at 9:00 (Tue and Thursday) and two blocks from the center park. We drove and appreciated the gated parking lot behind the hotel. Thank you!! We would definitely return here when in Valladolid again.