To start with : Valls is not a nice place and this hotel is located about 2 km from the town centre, next to an industrial area, the main police station and some low-cost housing buildings. Unfortunately, one of the factories nearby emits a very unpleasant, sulphur smell ... not all the time, but regularly. For that reason, you can't leave the room window open, even if inside it is too hot. Of course, we can't blame the hotel for all that ... But although we were supposed to have a ”Superior” room, we had no air conditioning, no correctly functioning wifi, no correctly functioning refrigerator and no correctly functioning lighting. The manager will tell we should have complained about all this, but we don't travel to spend our precious time complaining : we just want all these things to be OK from the very beginning ! Moreover, cleaning (esp. of the bathroom) is very superficial and communication with the reception before arrival (via e-mail) was rather unfriendly. For the price we paid (about 115 EUR / night without breakfast) this hotel is just not good. Not good at all !
Excellent
45 Reviews