Van Diana Otel

Staff were very helpful and polite. My family felt welcomed and respected. But few things could be improved at the hotel. Specially not having microwave inside the room was a big issue for us.

Good average Hotel for Groups, free wifi with good signal quality. Breakfast was good and enough.

Only thing I like was breakfast. Other than that the room was not the same with the picture, it had 4 beds and I really annoyed the change. Faucets were not working, towels were old vice versa.

The cleanliness of the property, particularly the bathroom, leaves much to be desired. The restroom consistently emits an unpleasant odor, and the shower is far from pristine. Moreover, there is a lack of amenities such as a holder for personal care items like shampoo in the shower. The staff's cleaning routine is limited, as they only replenish essentials like water, paper towels, and toilet rolls without performing daily cleaning. On a positive note, the property does serve a satisfying breakfast. Its location is also convenient as it is close to restaurants and shops.

We had a great stay here. The staff were excellent, doing all they could to help us. Our room was very clean with good linen, and the breakfast was fantastic. It is located in an area surrounded by shops and heaps of food places. Highly recommend this hotel.