Guest User
May 14, 2024
We used to stay at the "old" Residence Inn Vancouver once a month over a three year period, but that was 30 years ago. Planning to meet friends who were driving up from Roseburg, I suggested that meet up and stay at the Res, just like "old times". Little did I know that the old place had been sold and converted into an apartment complex (a lot can happen in three decades, lol). When we arrived at the new place, were checked in by Saye, who is nothing short of amazing. She alone turned what might have been just a regular weekend getaway into a truly wonderful experience. I've been in the customer service business for over fifty years, and I'm here to say I wish I could "clone" her-- she is a true gem when it comes to taking care of the guest. Okay, back to the review-- Room-- beautiful, well laid out, plenty of closet and storage space. Well-equipped kitchen area (although we didn't use anything except for the full-size fridge). The property has a center courtyard with a firepit and two complimentary gas grills, next to the indoor pool, hot tub and exercise area. OK, so not everything was perfect in the bathroom design, IMHO--- The toilet was standard height (14") elongated bowl, which harkens back to when people were a little shorter (far more common these days is what is called "comfort height" (16"), which is almost an industry standard). All the "marble" countertops have square edges and corners. This is no big deal in most areas, but that one sharp corner when you try to boost yourself up off of the commode is actually painful. Would we stay here again?--YES, in a heartbeat, and we recommend that you do, too.